Job Description

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America.

Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.

Pay Details

Compensation for this position will be commensurate with experience.

Schedule

This position is a full-time role, Monday to Friday, consisting of 40 hours per week, operating on a hybrid work model. The selected candidate may be based out of one of our service centers in Edmonton, Mississauga, or Houston.

Responsibilities

Documentation & Data Entry

• Accurately enter and update work orders, unit histories, and service records in fleet systems.
• Ensure documentation from completed maintenance is properly filed and accessible.
• Maintain current processing of Vendor Repair Orders (VROs) created by the service team.

Warranty, Recall & Compliance Support

• Support warranty and recall tracking by coordinating with OEMs and internal stakeholders.
• Assist in ensuring service records meet compliance standards for DOT, Transport Canada, and internal audits.

Administrative & Vendor Support

• Manage vendor statements and accounts payable documentation related to maintenance services.
• Assist in inventory tracking and documentation related to parts orders and usage.
• Provide general administrative assistance to the service department as needed.

Communication & Coordination

• Work closely with Service Coordinators, shop personnel, and third-party vendors to ensure timely and accurate service tracking.
• Escalate documentation issues or delays in processing to leadership as required.

Qualifications

• High School Diploma required; post-secondary education in Business, Transportation, or a related field is an asset.
• 1–3 years of experience in fleet, maintenance, dispatch, or administrative coordination.
• Familiarity with maintenance documentation, VRO processing, or vendor communications is preferred.

• Strong organizational and time management abilities.

• High attention to detail and accuracy in documentation

• Proficient in Microsoft Office (Excel, Word, Outlook); experience with fleet or maintenance systems is an asset

• Effective communicator with a customer service mindset

• Ability to manage shifting priorities in a fast-paced environment

• Proactive and dependable in completing administrative tasks with minimal supervision.

Benefits

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• Pension Plan
• Tuition Reimbursement Program to achieve your educational goals
• Continuous learning and career development

Safety Commitments

• We make safety a part of every decision
• We make safety personal
• We have the courage to intervene