Job Description

Job Location: Ocala, FL 34471
Salary Range: $45,000.00 - $55,000.00
iServ Payroll Coordinator – Ocala, FL
Position Type: Full-time, hourly, on-site
Pay Rate: $45,000-$55,000 based on experience
At The iServ Group, we believe our Team Members are at the heart of everything we do — and ensuring they are paid accurately and on time is one of the most important ways we serve them. We are seeking a detail-oriented, service-minded Payroll Coordinator to join our Finance team and support payroll administration across our restaurant brands.
Who We AreThe iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands—Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen—while striving to be a top employer and trusted community partner.
The OpportunityThis role is responsible for helping ensure timely and accurate payroll processing, maintaining payroll records, supporting compliance with company policies and wage & hour regulations, as well as serving as a helpful resource for Team Member payroll questions. The ideal candidate is organized, dependable, solutions-focused, and able to manage sensitive information with professionalism and care.
As part of the iServ team, the Payroll Coordinator will play an important role in supporting our commitment to operational excellence, stewardship, and creating a positive Team Member experience across all locations.
What You'll Do
- Process accurate and timely bi-weekly payroll for approximately 1,500 employees
- Review and verify employee hours, wage calculations, deductions, garnishments, bonuses, and PTO
- Conduct payroll audits to ensure compliance and accuracy
- Prepare and distribute payroll reports for management and accounting
- Maintain payroll records and employee payroll files
- Respond to payroll-related inquiries from restaurant managers and employees
- Communicate regularly with store locations regarding payroll corrections, missing information, and timekeeping issues
- Ensure compliance with federal, state, and local payroll regulations
- Reconcile payroll reports and assist with month-end and year-end processes
- Coordinate with Human Resources and Accounting departments as needed
- Assist with W-2 preparation and year-end payroll reporting
- Monitor and maintain confidentiality of sensitive employee information
- Identify opportunities to improve payroll processes and efficiency
What We're Looking For
- Minimum 2–3 years of high-volume payroll processing experience
- Experience processing payroll for multi-location operations preferred
- Restaurant or hospitality industry experience strongly preferred
- Strong knowledge of payroll laws, wage and hour regulations, and payroll best practices
- Proficiency in Paycom payroll software and Microsoft Excel
- Excellent attention to detail and organizational skills
- Strong communication and problem-solving abilities
- Ability to manage deadlines and work independently in a fast-paced environment
What You'll Receive
- Paid time off & holidays
- Work/life balance that supports your well-being
- 401(k) with employer match
- Health, dental, and vision insurance with company contribution
- Company-paid life insurance
- Team member food discounts
- Ongoing development and growth opportunities
- Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
- Opportunities to give back through community service
Why iServ-If you are passionate about accuracy, service, and supporting Team Members behind the scenes, we invite you to join The iServ Group. This is an opportunity to be part of a people-focused organization where your work directly impacts the experience of our teams across multiple brands and locations.
Apply today if you are ready to grow alongside a company committed to excellence and sincere hospitality.
For more information log on to www.iServTeam.com
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