Job Description

Are you passionate about supporting communities and improving the lives of people across the Pilbara?

This is an exciting opportunity to join our Family and Domestic Violence team in Karratha and provide strong leadership, coordination and support to our wider FDV team across the Pilbara. You will play a key role in strengthening service delivery, supporting our Advocates and ensuring people experiencing family and domestic violence receive safe, responsive and effective support

About Us

Pilbara Community Legal Service Inc. (PCLS) is a non-profit, government-funded, community organisation that provides free, accessible, equitable, responsible, and culturally appropriate advice, support and advocacy to the people of the Pilbara.

We offer a range of services including:

• Legal Services
• Financial Counselling
• Tenant Advice and Education Service
• Housing Support
• Domestic Violence Advocacy & Support
• Redress Services
• Community Migrant Services

We have regional offices in Karratha, Roebourne, South Hedland, and Newman.

About the Job

Make a difference across the Pilbara

We are seeking an experienced and passionate Coordinator within our Family and Domestic Violence Program to lead a small team of Advocates working across Newman, South Hedland and Karratha.

This role provides leadership and coordination of FDV services across the Pilbara, ensuring clients receive safe, responsive and accessible support. The Coordinator will oversee program delivery, support staff capability and wellbeing, and build strong partnerships across the community and service sectors.

Key Responsibilities

• Lead, supervise and support a small team of Family and Domestic Violence Advocates across Newman, Port Hedland and Karratha.
• Provide coaching, mentoring, professional supervision and guidance in complex client matters.
• Coordinate and monitor FDV programs and services, ensuring effective, consistent and client-centred delivery across the region.
• Manage workloads, team priorities and resources to support quality service delivery.
• Monitor program outcomes, data and reporting requirements and contribute to continuous improvement.
• Support the development of outreach, education and community awareness initiatives.
• Provide guidance on legal rights, safety planning, advocacy and appropriate referral pathways.
• Build and maintain strong relationships with legal services, government agencies, community organisations and other key stakeholders.
• Support effective referral pathways and collaborative responses to FDV across the Pilbara.
• Ensure accurate case management, documentation and reporting in line with organisational requirements.

About You

You will be an experienced leader with a strong understanding of family and domestic violence and a demonstrated ability to manage people and programs in a community services environment.

You will bring:

• Experience leading, supervising and developing staff.
• Experience coordinating programs or services, preferably within FDV, community services, legal or social justice sectors.
• Strong understanding of FDV issues, trauma-informed practice and client safety.
• Excellent communication, relationship-building and stakeholder engagement skills.
• Strong organisational and problem-solving skills, with the ability to manage competing priorities across multiple locations.
• A commitment to social justice, advocacy, culturally safe practice and positive client outcomes.

This is an opportunity to lead a dedicated team and contribute to meaningful, community-focused FDV services across the Pilbara.

Why Work for us

• Purposeful work - improving the lives of vulnerable people
• Focused on wellbeing, belonging, and positive culture
• Committed to embedding inclusion, diversity and equity practices
• Fortnightly coaching sessions, frequent training and development opportunities & career development
• Access to salary packaging arrangements
• Remote Allowances
• Additional superannuation

Essential Selection Criteria

• Diploma in Social Work (minimum) or related field, and significant and/or experience in the Community Services, Mental Health, Youth Work or other relevant sector
• Knowledge of domestic and family violence issues affecting families including those from culturally and linguistically diverse and Indigenous backgrounds
• Proven ability to provide casework support
• Knowledge of issues impacting people who face multiple disadvantages including domestic and family violence, drug and alcohol dependency, mental health concerns, abuse, neglect, homelessness and involvement in the justice system
• Proven ability to coordinate a project and people
• Ensure the values of the organisation are upheld and contribute positively to the culture of the organisation
• Ensure a safe working environment and ensure reasonable self-care and care of others
• Ability to travel across the Pilbara including overnight stays

How to apply

1. Please click on the “Quick Apply” button
2. Attach your CV/resume
3. Attach a cover letter addressing the Key Selection Criteria

Applications close midnight (WST) 12th November 2026

PCLS reserves the right to fill this position prior to the closing date should we identify a suitable candidate.

Eligibility Requirements

• Working rights within Australia
• Current C class Drivers Licence
• Current National Police Clearance
• Current Working with Children Check
• Full COVID 19 Vaccinations

Inclusion, Diversity and Equity Statement

PCLS is passionate about embracing diversity and creating an inclusive and welcoming workplace. PCLS encourages Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation to apply. We are a child safe organisation.