Job Description

We are looking for a creative, detail-oriented Digital Merchandising Coordinator to support and execute site merchandising strategies across our e-commerce platform. This role is responsible for managing product categorization, optimizing on-site experiences, and supporting marketing initiatives through product placement and linking strategies.

This is a fast-paced, high-visibility role that requires strong organization, adaptability, and a data-driven mindset. The ideal candidate can manage multiple priorities, collaborate cross-functionally, and quickly identify and resolve issues that impact the customer experience.

Responsibilities

• Build and manage product categories based on trends, merchandising direction, and performance data
• Execute product recommendation strategies aligned with merchant priorities and key metrics
• Create product groupings and linking strategies to support marketing campaigns
• Maintain and update site content using CMS and analytics tools
• Partner with cross-functional teams (Site Content, Operations, Creative, UX, Planning, and Technology) to execute site updates
• Identify and troubleshoot site issues; ensure resolution before customer impact
• Support weekly and monthly merchandising reporting
• Perform ongoing QA to ensure site accuracy, functionality, and user experience
• Monitor and drive performance metrics including conversion, add-to-cart, and sales
• Prioritize work based on business impact, analytics, and timelines

Qualifications

• Bachelor’s degree required
• Experience in a professional or collaborative work environment
• Strong communication skills across teams and functions
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and accuracy
• Proactive and self-driven
• Interest in retail and e-commerce environments
• Comfortable working with technical systems and troubleshooting site issues
• Strong computer and internet proficiency

Preferred Skills

• Experience with product, content, or catalog management systems
• Understanding of e-commerce site structure and user experience
• Ability to troubleshoot technical website issues
• Data-driven mindset with the ability to use analytics to inform decisions