Job Description

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference.
Learn more about Kemira at www.kemira.com/careers

We are now looking for a Coordinator, Customer Order Management with proficiency in Italian to join our Customer Service Department in the Water Solutions segment.
Water Solutions business unit offers a wide range of innovative solutions to optimize all stages of the water treatment process, while safely achieving water quality targets and meeting constantly tightening regulations, serving both municipal and industrial customers globally.

This is a permanent position based in our Gdańsk office.

In this role you will be responsible for:

• Correct data entering per each order to ensure correct deliveries and invoices.
• Registering and resolving transportation complaints.
• Contacting customers via different communication channels regarding their order, order confirmation, shipment details.
• Cooperating with internal and external stakeholders.
• Ensuring that the process is followed according to internal policies and targets.
  
  

What you’ll bring to the team:

• Position requires fluent Italian and English (additional language would be an asset).
• At least 1 year of functional experience in order management or customer service.
• Good knowledge of MS Office tools.
• SAP knowledge would be an asset.
• 
  Strong interpersonal skills and the ability to communicate effectively.
  
  

What you can expect from us:

• Stable job in international organization.
• Possibility to grow within company’s structures.
• High company standards and a culture based on Kemira’s principles: Focus on Growth, Deliver Value and Collaborate to Succeed.
• Friendly, international atmosphere and a diverse, inclusive, and international work environment.
• Flexibility to organize your work between office and remote, in a hybrid work culture.
• A market-competitive and equitable salary with attractive employee benefits (e.g. private healthcare, sports cards, extra day off, volunteer day, and additional social benefits).
  
  

Ready to create better every day? Join Kemira!

For more information, please contact Senior People&Culture SpecialistAlicja Gołataby email: firstname.lastname@kemira.com

Please apply with CV no later than 20/05/2026 at kemira.com/careers.

Kemira is a global leader in sustainable chemistry for water-intensive industries. We operate globally and serve a wide range of customers including municipal and industrial water treatment companies and the fiber industry. Our solutions and services help secure clean water for millions of people every day and support our customers in advancing circularity and responsible resource use throughout their value chains.

In 2025, Kemira reported annual revenue of EUR 2.8 billion with a global team of 4,911 colleagues. Kemira is listed on the Nasdaq Helsinki. www.kemira.com