Job Description

Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.

A Critical Infrastructure Coordinator - Data Center oversees the scheduling, execution, and documentation of preventative and corrective maintenance for essential systems like generators, HVAC, and fire safety across client facilities. They manage vendor relationships, monitor dashboards, ensure compliance with service protocols, and maintain accurate records to support operational continuity and client satisfaction.

Responsibilities

• Manage vendors in terms of developing preventative maintenance schedules for the entire year.
• Responsible for all coordination of client’s Critical Infrastructure facilities and assets such as Generators, UPS Systems, DC Plants, HVAC, Fire Life Safety, IR Scans, Pest Control, and Cleanings.
• Establish and maintain relationships with vendors and client personnel.
• Daily Navigator dashboard review and monitoring.
• Ensure proper routing of all PM work orders as assigned.
• Coordinate corrective maintenance with onsite staff and third party vendors.
• Generate monthly reports for client regarding completed work for the past month and upcoming scheduled work.
• Schedule at least three months out to be in compliance with Wesco’s scheduling protocols and procedures.
• Work openly with the preventative maintenance administrator’s and operations team to ensure greatest client satisfaction.
• Document work in various Wesco and client systems after work has been scheduled.
• Receive service documentations per the SLA of the clients once work is complete and attaching items to specific work orders.
• Routinely check on status of all work to monitor if work is completed, postponed or if needs to be rescheduled.
• Updating and maintaining document control.
• Reviewing procedural documents for completion and updating work order requests in Wesco’s internal system.
• Scheduling routine maintenance requests.
• Corresponding with internal employees in multiple departments.

Requirements

• 1 - 3 years’ experience in scheduling and vendor management or administrative support
• Excellent client interaction, verbal and written skills, detail oriented, and prioritization skills
• Eager and motivated individual who excels in a team environment with the necessary communication skills to interact with the technicians and vendors
• Proficient with MS Office Package
• Candidate should be able to work independently and also as part of a team and must have the ability to learn new technologies
• Strong attention to detail
• Experience working in a technical industry such as Manufacturing, Power Generation or IT a plus
• Eager and motivated individual with a positive attitude who excels in a small team environment
• Excellent verbal and written communication skills
• Able to problem solve and work independently
• Strong self-starting work ethic
• High School Degree or Equivalent required
• Bachelors Degree preferred

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here