Department: CCP & Early College Programs
Location: Metropolitan Campus
Reports To: Executive Director, Early College Opportunities
Recruitment Type: External/Internal
Requisition ID: req7513
Employment Type: Part-Time Support Staff
Union Position: Non-Union
Work Schedule: Standard College Hours, M-F, 8:30-5pm. Evening and weekend hours required during peak College periods
Number of Openings: 1
Provides student support and coordinates services for the College Credit Plus (CCP) program. Ensures program is in compliance with College and governmental agencies. Serves as College Credit Plus department’s primary point of contact at the campus-level for internal and external stakeholders.
DUTIES ANDRESPONSIBILITIES*Develops, coordinates, implements, executes and evaluates processes and services*Reviews student applications and credentials and processes acceptance for College Credit Plus populations on-campus, off-site, online and affiliated dual and concurrent enrollment programs*Establishes and maintains all appropriate files*Provides support to students and assists with the recruitment and retention of new students. This includes CCP High School information nights in partnership with campus enrollment teams*Maintains internal and external information and reporting systems to support and facilitate the operations of this specialized student groups*Anticipates and meets all stakeholder needs accurately, professionally, and with a commitment to customer satisfactionVisits partnership high schools to connect with guidance counselors and students as needed or assigned by supervisor providing proactive outreach, service and support of high school-based CCP studentsAssists the Executive Director of College Credit Plus and Early College Programs, and Campus Enrollment Center Directors to support College Credit Plus recruitment, enrollment and conversion efforts, leverage relationships with schools and develop marketing and promotional resources for recruitment, retention, and outreach effortsServes as campus contact for CCP applicants, their parents, and school counselorsMay serve as primary contact for all enrolled in CCP programMay manage correspondence for CCP programMay serve as liaison between students and partnering institutionsMay create and update content for web resources on the College’s site specific to College Credit PlusCoordinates, create and execute CCP orientation for new and continuing studentsMay provide functional supervision to part-time staff and/or students workersPerforms other related duties as assigned*denotes essential function
QUALIFICATIONS REQUIREDBachelor’s degreeMinimum of two (2) years progressive student services/special programs experience in an educational institution.Excellent verbal and written communications skills.Excellent organizational skills.Skills in keyboarding, basic math and grammar, and standard level word processing (MS Word) and spreadsheet applications (MS Excel).Excellent customer service skills and proven ability to develop and sustain productive customer relationships.Must have sensitivity to respond appropriately to the needs of the community.PERFERREDMaster’s degreeDatabase Management and presentation software skillsBanner navigation experienceWORKINGCONDITIONS/PHYSICAL DEMANDS
Must be able to occasionally stand; and lift up to ten (10) pounds unassisted. Must be able tofrequently sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Special vision requirements include ability to adjust focus. Must be able to work in an environment with a moderate noise level. Must be physically able to travel.
Disclaimer: This description is a general statement of required major duties and responsibilitiesperformed on a regular and continuous basis. It does not exclude other duties as assigned and does not prescribe or restrict the tasks that may be assigned.
This is a Part-Time (1199/SEIU) Bargaining Unit Position, Grade 10. Part-Time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.
Target Hiring Rate: Minimum salary $25.79/hr
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
