Job Description

Position Title: Coordinator Aircraft Ground Reposition

Position Summary

The Coordinator Aircraft Ground Reposition (AGR) is responsible for ensuring safe and timely movement of all aircraft by operating ground service equipment from all points on taxiways and ramp surfaces. The crewmember ensures all aircraft moved in daily operations are completed by JetBlue Airways’ safety standards. Crewmembers must be prepared to work outdoors under various weather related conditions.

Essential Responsibilities

• Operate multiple aircraft systems such as aircraft power unit, electrical, hydraulic and breaking systems
• Communicate with both the air traffic control tower and local ramp control to successfully reposition aircraft on the tarmac which includes active taxiways and runways
• Aid in securing and supporting aircraft in remote locations which includes the operation of ground service equipment (power units, air stairs, and air carts, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
• Operate terminal jet bridges
• Responsible for pre and post move safety inspections
• Update and log all tug moves in database
• Perform all ground and airport job functions as requested
• Adhere to all safety guidelines
• Able to work in all types of weather conditions
• Works in a ramp environment
• Operates external aircraft equipment
• Guides aircraft to and from aircraft parking locations
• Other duties as assigned

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma
• Must be at least eighteen (18) years old
• One (1) year of aviation experience i.e. airline experience or airline service provider experience
• Able to follow safety guidelines
• Able to perform under pressure and within fixed time constraints
• Experience using a mouse, computer, keyboard and basic word processing, email and office applications
• Depending on location, able to acquire and maintain deicing qualification
• Must be able to adhere to the JetBlue Uniform Policy Manual Standards
• Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
• Proficient with Microsoft Office suite
• Must be able to give and receive verbal communication
• Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
• Must be able to read, write, and speak English
• Must be able to give and receive verbal communication
• Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue’s insurance standards
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Depending on location, may need to acquire and maintain a United States Customs Clearance
• Available for occasional overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship
• For internal candidates, good standing in attendance, performance and safety

Preferred Experience and Qualifications

• Pushback qualified
• Ability to perform under pressure and fixed time constraints
• Bilingual skills

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Work Environment

• Required to work in airport environment which may present weather variations and elevated noise level
• Standing for extended periods of time
• Required to work in the ramp area of the airport terminal
• Shift work and irregular hours

Equipment:

• Computer and other office equipment
• Public Address System
• Jet bridge and/or air stairs (Customer enplaning/deplaning equipment)
• Handheld radios
• Free-standing computer kiosks used to identify and process Customer reservations
• Light Emitting Diode (LED) screens and signs
• Ground operations service equipment such as tugs, trucks, aircraft push back tractor

Physical Effort:

• Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed.

Compensation:

• The base pay range for this position starts at $21.25 per hour plus a $2.00 an hour premium. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.