Job Description

Essential Functions:

• Regular, predictable, in-person attendance Monday – Friday is an essential function of this position.
• This list is intended to describe the general nature and level of work performed. This is not an exhaustive list of all responsibilities required for this role.
• Serve as the primary point of contact at the front desk, greeting visitors and directing them appropriately
• Support resolution of facility or equipment issues by coordinating with internal teams or external vendors
• Submit and track building work orders and maintenance requests; communicate status updates to employees and leadership as needed
• Answer, screen, and route incoming phone calls not handled by the automated system
• Manage visitor access, employee badges, and the digital visitor management system
• Receive, sort, and distribute mail and packages; coordinate all incoming and outgoing shipments
• Maintain a clean, organized, and professional front office, mailroom, and kitchen areas
• Monitor and maintain office and kitchen supply inventory, including ordering, stocking, and invoice verification
• Coordinate building notifications (e.g., maintenance alerts, service disruptions, safety notices) and ensure timely employee communications
• Support onsite meetings and events
• Provide administrative support to the leadership team as needed, primarily in, but not limited to, the legal department
• Assist with calendar coordination and meeting logistics
• Perform execute administrative tasks such as document preparation and scheduling
• Prepare reports and business documents
• Create and manage the purchase order (PO) process
• Track invoices and partner with Finance for payment processing
• Regular, predictable, in-person attendance Monday – Friday is an essential function of this position
• This list is intended to describe the general nature and level of work performed. This is not an exhaustive list of all responsibilities required for this role
• Perform other duties assigned that support the overall success of the team, department, or organization. This may include participating in cross-functional initiatives, contributing to process improvements, or assisting with special projects as needed

What You Bring - Skills/Competencies

• Reliable, self‑motivated, and highly organized with strong attention to detail
• Demonstrated learning agility and willingness to take on new responsibilities
• Strong written and verbal communication skills, with the ability to interact professionally with employees, leadership, vendors, and visitors
• Excellent customer service and interpersonal skills
• Ability to multitask and work effectively in an environment with frequent interruptions
• Proven ability to handle confidential information with discretion and professionalism
• Proficiency in Microsoft Office Suite.
• Ability to learn and operate common office equipment such as copiers, scanners, postage machines, and shipping systems

Education/Experience/Qualifications/Certifications

• Associate’s degree preferred
• Two (2) years of receptionist or administrative experience preferred

Physical Requirements and Work Conditions

• This position is performed primarily in a professional office environment
• Prolonged periods of sitting while working at a computer and performing administrative tasks
• Frequent use of hands and fingers for typing, handling paperwork, and operating standard office equipment
• Ability to view computer screens and printed materials for extended periods with a high level of accuracy
• Daily standing, walking, bending, reaching, and moving throughout the office, mailroom, and kitchen areas
• Ability to lift and move packages and supplies weighing up to 25 pounds
• Ability to communicate effectively in person, by telephone, and through electronic communication

Compensation & Benefits

• This position offers an hourly rate of $27.50 to $38.46, with an annualized salary equivalent of $57,200 to $80,000, based on a full-time schedule.
• This is a non-exempt position
• Note: Compensation is based on several factors and may vary based on market location, job-related knowledge, skills, and experience
• This role is eligible for a Short-Term Incentive Bonus
• A full range of medical, dental, vision, 401K plus up-to-four percent (4%) match, profit sharing, wellness program, paid parental leave, long-term-care insurance, critical accident insurance, short- and long-term disability and education assistance are also available

Work Schedule & Location