Job Description

Looking for a company that values your potential? A job with AT&T as a

Warehouse Logistics Coordinator can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities.

The Warehouse Logistics Coordinator is responsible for achieving excellence in logistics operations across Wireless, Wireline, and Business domains by challenging the status quo, maintaining a front-line perspective, and prioritizing customer-focused efficiency to drive supply chain savings. This role requires a proactive approach to managing inventory, ensuring on-time delivery, and fostering supplier relationships to enhance reliability and efficiency. The coordinator will act boldly, move faster, and collaborate as one team to uphold the AT&T Guarantee.

Key Responsibilities:

1. Customer Service Excellence: Responsible for all aspects of customer service and support for high-profile AT&T technicians and vendors, including the delivery of equipment.
2. Inventory Management: Develops and places orders, receives equipment, and performs inventory management for various locations.
3. Logistics Operations: Achieve operational excellence by leveraging innovation and expertise to optimize supply chain process, reduce cost, and prevent loss of inventory.
4. Supplier Relationship Management: Cultivate strong vendor relationships to ensure on-time delivery and maintain high standards of reliability and efficiency.
5. Be an Expert: Become an expert who embraces a customer-focused enterprise mindset and demonstrates expertise.
6. Data-Driven: Leverage data-driven category expertise and maintain a customer-centric focus to achieve efficiency and cost reduction.
7. Special Projects: Work on special projects requiring research and analysis to drive innovation and improve logistics operations.
8. Equipment Handling: Ability to transport equipment from ground level to a higher level may be required.

Core Values:

· Act Boldly, Move Faster, and Win as One to uphold the AT&T Guarantee.

· Prioritize customer-focused efficiency and innovation to drive supply chain savings.

· Maintain a commitment to reliability, on-time delivery, and operational excellence.

Additional Information:

Provisions listed in this job description may be changed or modified by AT&T Mobility without prior notice, at any time, at the Company’s sole discretion.

This role is critical in ensuring AT&T’s supply chain operations remain efficient, customer-focused, and innovative, driving success across all business domains.

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

1. Interacts with customers via phone, face to face or online to determine needs and service requirements.
2. Responsible for all aspects of customer service and support for vendor accounts and internal technicians i.e. delivery of equipment
3. Uses computer and company technology i.e. iPhone, iPad, Microsoft Office, internal inventory system
4. Produces and distributes inventory reports.
5. Provides analysis and input regarding customer returns.
6. Fulfillment of critical spares via internal ticketing system
7. Interfaces with management, vendor warehouses, internal technicians return and inventory issues.
8. May interface with management relative to inventory issues, scheduling and/or training.
9. Perform offsite auditing of vendor and pickup delivery locations.

10.Responsible for servicing, stocking, and returning items from remote field sites

11.Processes purchase orders, RMA’s.

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice, at any time at the Company’s sole discretion.

ESSENTIAL FUNCTIONS WHICH ARE REQUIRED FOR A PARTICULAR JOB:

1. Gathers data from appropriate sources, reviews and makes recommendations to client or management.
2. Coordinates or provides on-site client training.
3. Responsible for various building maintenance duties and upkeep.
4. Responsible for managing maintenance and expansion inventory at market stocking points.
5. Receive orders and equipment, perform inventory management for various locations.
6. Map orientation/navigation.

PHYSICAL REQUIREMENTS

• Ability to lift up to 70 pounds will be required. Team lifting is preferred when necessary.
• Ability to climb ladders may be required.
• Ability to transport equipment from ground level to bed of a vehicle or shelf
• Ability to remain in a sitting position for extended periods of time may be required.

BASIC QUALIFICATIONS

TESTS:

Applicants will be expected to pass any assessments or tests associated with the position.

SPECIAL JOB REQUIREMENTS:

Occasional overtime may be required.

• One (1) year customer service experience or minimum one (1) year on title of

Coordinator 1.

• May be required to travel out-of-town up to and/or exceed 1-2 consecutive days.
• Must have valid U.S. Driver’s License.
• Must pass background check.
• Must be willing to become forklift certified.

Our Coordinator's earn between $12.01 - $29.16 per hour. With our amazing wage opportunities, our average starting earnings begin at $24,980 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP) ·
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Lenexa, Kansas

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.