Job Description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com

Job Title: Talent Acquisition Coordinator
Department: Corporate – Talent Acquisition
Reports directly to: Director of Talent Acquisition

Schedule: Full Time
Status: Exempt
Compensation: Salary

The Talent Acquisition Recruiter is a crucial member of our recruitment team, responsible for managing the end-to-end recruitment and onboarding processes across multiple PMC cities. This role ensures smooth and efficient experience for candidates and associates by addressing inquiries, resolving issues, and effectively managing recruitment activities.

Primary Objective
The Talent Acquisition Recruiter is responsible for managing the full-cycle recruitment process to support staffing needs, new account openings, and ongoing talent operations across the organization. This role partners with site leadership and the Talent Acquisition team to develop and execute strategic hiring plans, ensuring full coverage and compliance with company and legal standards.

Duties and Responsibilities

Recruitment and Staffing Support
Collaborate with site leadership to assess staffing needs, execute strategic hiring plans, and support new account openings. Manage recruitment activities including sourcing candidates, conducting interviews, scheduling, and overseeing communication throughout the hiring process. Participate in district meetings to monitor staffing levels and maintain accurate rosters.

Onboarding and New Hire Experience
Facilitate the complete onboarding process, ensuring timely completion of pre-employment screenings, I-9s, E-Verify, and required documentation. Lead orientation sessions, resolve onboarding issues, and oversee On-the-Job Training (OJT) to provide a seamless new hire experience.

Compliance and Documentation
Ensure all hiring practices follow legal requirements and company policies. Review Motor Vehicle Reports (MVRs), background checks, and manage approvals for start dates, rehires, and candidate progress. Maintain accurate employee records and ensure full compliance throughout the hiring process.

Communication and Stakeholder Support
Serve as the primary point of contact for leadership, managers, candidates, and associates, providing timely updates and clear communication regarding onboarding, screenings, and staffing needs. Support managers in filling key roles while ensuring smooth coordination across teams.

Data Management and Reporting
Collect, track, and analyze recruitment and onboarding data to ensure accurate reporting and identify trends. Provide insights to help managers and leadership make informed staffing decisions while resolving any data discrepancies.

Administrative Support
Assist with job postings, interview scheduling, new hire paperwork, and other administrative tasks. Provide backup support to recruiters and corporate staff to ensure smooth operations within the Talent Acquisition department.

Continuous Improvement
Meet regularly with site leadership to assess future staffing needs and collaborate on strategic workforce planning. Identify areas for improvement in recruitment processes and contribute to the development of enhanced policies and procedures that support efficient, compliant hiring practices.

Travel and Communication
Due to the geographic scope of the role, travel may be required up to 75% of the time, focusing on site visits to oversee performance, address challenges, and support new account launches. Ongoing communication is essential, and the Regional Manager provides consistent updates and performance insights into leadership. In some cases, the Manager may need to use a personal cell phone to manage operational matters effectively.

Additional Responsibilities
Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner.

Knowledge, Skills, and Abilities

Competency/Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Strong Analytical and Problem-Solving Abilities
The candidate must have the capability to dissect complex data and situations, particularly related to revenue and payroll. This includes pinpointing and rectifying discrepancies in revenue reporting, unraveling the root causes of operational inefficiencies, and creating effective solutions to boost performance.

Education/Experience
High school diploma or GED required. 1–2 years of experience in onboarding, recruiting, or hourly staffing, preferably in high-growth environments. A background in customer service, hospitality, human resources, or similar fields is preferred.

Knowledge of legal employment requirements, including I-9 and E-Verify.

Certificates and Licenses
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Work Environment
The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings.

Physical Demands
Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities—close, distance, peripheral, depth perception, and focus adjustments—may be required to ensure on-site awareness and safety.

Cell Phone Use
Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits
• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will
Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA)
This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave
PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement
Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance
Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.