Job Description

Are you looking for an opportunity to advance your career, while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Coordinator to join our Assertive Community Treatment Team (ACT) in Lafayette, LA

Schedule: On-site Monday-Friday, 8:00 am-4:30 pm

Earn: $19/hour

Position Details

The Coordinator manages incoming referrals from managed care organizations for patients admitted to psychiatric hospitals. This role involves coordinating discharge plans, maintaining daily communication with hospitals and managed care companies, and ensuring timely assessments by Merakey Assessors. The Coordinator also updates patient records, verifies insurance eligibility, and uses Microsoft Office tools to manage administrative tasks. This position reports to the Director of Assessments.

Duties and Responsibilities

• Manage incoming referrals via secure email and fax.
• Coordinate discharge plans with hospitals and Merakey Assessors.
• Maintain daily contact with hospitals for timely patient assessments.
• Communicate daily with managed care companies and update patient admin lists.
• Assign members to Merakey Assessors and provide discharge dates and times.
• Maintain and update client, referral, and discharge spreadsheets.
• Verify insurance eligibility and benefits.
• Track and manage client authorizations.
• Ensure completeness of assessments and authorization requests.
• Demonstrate proficiency in Microsoft Office applications.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

Qualifications

The ideal candidate will possess the following qualifications:

• Must have a high school diploma or GED
• One year experience in the healthcare office setting preferred
• Strong computer skills utilizing Microsoft 365 applications such as Excel, Teams, and Outlook