Job Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

• Coordinate the work of customs brokers/runners, administrative staff, and operations personnel at the Saltillo and/or Ramos Arizpe terminal, as applicable, ensuring they fulfill their responsibilities according to their job descriptions and that all operations are processed in compliance with established Customs Compliance requirements.
• Maintain direct contact with warehouses, freight forwarders, and transportation providers.
• Coordinate activities with both internal and external customers.
• Ensure that pre-inspections (Previos) are scheduled and that handling service requests are properly arranged.
• Verify documentation and ensure timely compliance with customs clearance processes.
• Support operational activities related to customs clearance procedures.
• Ensure that all operational events are accurately recorded, monitored through operational dashboards, or tracked through the corresponding reports in EXP.O Branch Reporting. When applicable, issue administrative corrective actions ("Administrative Reports") as required.
• Analyze the weekly productivity of each customs runner and review error reports.
• Follow up on escalation matters jointly with the Supervisory team.

Qualifications

• Minimum 3 years of experience in import/export operations within a Customs Brokerage Agency.
• Knowledge of logistics processes, shipment handling, and customs clearance procedures.
• Ability to coordinate with suppliers and transportation providers.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program