Job Description

Coordinador de Ventanillas

About the MSC Group

For
more than 50 years, the MSC Group has provided unique transportation
services in the maritime industry. What began as transporting foot passengers
in Naples, Italy, has become a world-leading business in shipping and
logistics. Our nautical heritage and humble beginnings have set us apart and
led us on a journey to provide sustainable transportation solutions that
prioritize people, the community and the environment.

To
discover more about MSC Group values click here

Coordinador de
Ventanillas

📍 Guayaquil

En MSC Ecuador
buscamos un(a) Coordinador(a) de Ventanillas que lidere y supervise las
operaciones de atención al cliente, gestión de cobros y entrega de
documentación, asegurando el cumplimiento de los procesos financieros y
operativos con altos estándares de servicio.

Principales responsabilidades:

• Supervisar y coordinar la operación
  diaria de ventanillas.
• Gestionar pagos, depósitos,
  transferencias, cheques y retenciones.
• Controlar la recepción y entrega de
  documentación de importación y exportación (BL/OBL).
• Administrar actualizaciones de CAS y
  emisión de documentación relacionada.
• Validar pagos, garantías y controles
  diarios de caja.
• Elaborar reportes operativos y de
  gestión.
• Brindar soporte y atención oportuna a
  clientes internos y externos.
• Garantizar el cumplimiento de
  controles internos y procedimientos del área.

Qualifications and Experience:

Perfil requerido

✅ Título universitario en Administración de Empresas, Ingeniería Comercial, Negocios Internacionales, Comercio Exterior, Finanzas o carreras afines.
✅ Experiencia de 3 a 5 años en posiciones relacionadas con atención al cliente, gestión de cobranzas, manejo documental., operaciones logísticas o navieras, procesos de soporte financiero.
✅ Conocimientos en Documentación BL / OBL, procesos CAS, manejo de pagos, depósitos, cheques, transferencias y retenciones.
✅ Excel intermedio para conciliaciones y elaboración de reportes.
✅ Sistema SAP.
✅ Inglés intermedio

Application Eligibility

This position is open to external
candidates. MSC Group employees who are interested in this opportunity
must refer to the internal career site and may apply only if the same position
is listed there. Please note that this role may or may not be available
internally for application.

How to
Apply?

Whether
you're an experienced professional or just starting your career, we have job
opportunities for everyone.

To
apply, please send your completed CV to EC149-human.resources@msc.com

Make sure your email subject follows this format: <Job Title> - <Your Name>

Please
note, we will only contact you if you're shortlisted for this position. We
won’t be able to update you individually on the status of your application.

Important
fraud warning MSC never charges job
application or processing fees

In
case of any doubt please contact us at CH001-scam.alert@msc.com
Please note that this address is only dedicated to fraud detection and not job
applications.

MSC
is dedicated to providing equal employment opportunities (EEO) to all employees
and applicants for employment without regard to race, color, religion, sex,
national origin, age, disability or genetics.