Estamos buscando un(a) Coordinador(a) de Atención y Servicio al Cliente que combine liderazgo operativo, enfoque en el cliente y visión de mejora continua para impulsar experiencias de servicio excepcionales.
¿Cuál será tu misión?
Dirigir la operación de servicio asegurando el cumplimiento de niveles de atención y desarrollando estrategias que excedan las expectativas de clientes internos y externos, fortaleciendo su lealtad y permanencia.
Principales responsabilidades
Perfil que buscamos
¿Por qué esta oportunidad?
Porque tendrás la oportunidad de liderar equipos, optimizar procesos críticos y generar un impacto directo en la satisfacción, retención y experiencia de nuestros clientes. Además, trabajarás de forma cercana con áreas comerciales, operativas y tecnológicas para impulsar la excelencia en el servicio
Si te apasiona crear experiencias memorables y liderar operaciones enfocadas en el cliente, ¡queremos conocerte!
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Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in Mexico.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
Prudential Financial (NYSE:PRU) was founded on the belief that financial security should be within reach for everyone, and for over 140 years, we have helped our customers reach their potential and tackle life's challenges for now and future generations to come. Today, we are one of the world’s largest financial services institutions, offering individual and institutional clients a wide array of financial products and services. With operations in the United States, Asia, Europe and Latin America, we are known for delivering on our promises to our customers, and are recognized as a trusted brand and one of the world’s most admired companies. We also have one of the most recognized and trusted brand symbols: The Rock®, an icon of strength, stability, expertise and innovation. We measure our long-term success on our ability to deliver value for shareholders, meet customer needs, and attract and develop the best talent in our industry. We offer an inclusive work environment where employees can develop to their full potential, and give back to the communities where we live and work. (Pru.us/disclaimer)
