Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Open your soul to the heart of Mexico. With a prime location on the Pacific coast, Four Seasons Resort Punta Mita celebrates the rich culture of Mexico one epic sunset at a time. Reconnect with family and friends; our “mi-casa, su casa” attitude invites you to feel the true spirit of Mexican hospitality.

• Operar el carrito de golf de forma segura.
• Mantener el control del área de vestidores durante el turno, incluyendo preparación para el siguiente turno, reabasto y comunicación efectiva.
• Mantener todas las áreas limpias, ordenadas y bien surtidas (baños, jacuzzi, cold plunge, vapor, saunas y espacios relacionados).
• Atender y orientar a huéspedes y miembros con calidez, profesionalismo y altos estándares de hospitalidad.
• Registrar la entrada de miembros, ofrecer amenidades y asegurar la presentación impecable de productos y áreas.
• Utilizar libros de registro, bitácoras y reportes para mantener comunicación y asegurar la satisfacción de los huéspedes.
• Hacer cumplir reglas del área con amabilidad y cortesía.
• Servir bebidas a los huéspedes cuando se requiera y mantener el área de trabajo organizada.
• Anticipar necesidades de los huéspedes y responder de manera rápida y adecuada.