Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 350 stores globally, an experiential, “sweet-easy” flagship concept, and large scale operations and delivery capabilities ... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
As a member of the Cookie Crew at our UAB store located at 1919 11th St, Birmingham AL 35205, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! Check out some of our content vids below to learn more: Who We Are! Insomnia Cookies Timeline Core Values SOME OF OUR SWEET COOKIE CREW PERKS: · Flexible part-time work schedules · Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!) · Paid vacation and sick time off · Pet insurance for your furry loved ones · Interactive training & mentorship · Job stability with a rapidly growing and reputable company · Achievable growth/promotion opportunities · You get to work in a fun, exciting team environment · Employee discount and FREE COOKIES with every shift! WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW? · Promptly greet guests entering the store and take their orders according to procedure · Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy · Give each customer a warm experience with a smile in person & over the phone · Bake our delicious cookies to perfection & a scoop of ice cream · Ensure fast, warm, and correct delivery orders are packaged and sent out · Handle cash and payments accurately and have no shortages or overages · Cleaning, sanitizing, and maintaining the bakery DESIRED SKILLS & EXPERIENCE: · At least 6 months of experience in a customer service focused role - preferred · Personable, genuine, outgoing demeanor · Customer service focused and a willingness to exceed guest expectations · Great communication, organizational and math skills · Must be able to lift up to 40 lb boxes of product · Must be 18 years or older to be employed · Must be able to work nights, weekends and holidays · Legally eligible to work in the United States
Insomnia Cookies is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.
If you require a reasonable accommodation during any part of the application or hiring process, please let us know. We are committed to providing reasonable accommodations to qualified individuals with disabilities.
Employment with Insomnia Cookies is contingent upon successful completion of any background checks, employment verification, and other pre-employment requirements applicable to the position and permitted by law.
Ready to Join the Cookie Crew?
Whether this is your first job or your next step, we're looking for people who bring great energy, take pride in their work, and love making someone's day a little sweeter.
Many of our leaders started as Cookie Crew Members and Delivery Drivers. If you're looking for more than just a job, you'll find plenty of opportunities to grow with us.
We can’t wait to meet you!
Insomnia Cookies was born out of the dislike of heavy meals late at night, love of food delivery, and the realization that by the time you get hungry at night, nothing is open. The concept was founded by Seth Berkowitz in 2003 from his dorm room while attending the University of Pennsylvania. Berkowitz started baking and delivering warm cookies to students late-night on campus... and Insomnia Cookies was born.
Today with 300+ locations and growing, Insomnia Cookies offers many varieties of delicious cookies delivered warm from the oven right to your door! We are open when you need it most; delivering from 11/12pm and staying open until 3:00am, at most of our locations. Our menu options also include brownies, deluxe cookies, ice cream and of course a pint of cold milk is available with any order. Whether you're feeding a craving or a crowd; Insomnia Cookies has you covered.
