We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Prepares, store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas. Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items. Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving and plating of meals, assembling and baking premade muffins, pastries, and specialty desserts.
Principle duties and responsibilities (Essential Functions) include:
• Prepare ingredients for cooking, including portioning, chopping, and storing.
• Wash, peel, and prep fresh fruits and vegetables.
• Prepare, prep, and cook food.
• Prepare and bake pre-made pastries to include but not limited only to muffins, pastries, specialty desserts, banana and taro breads.
• Assures the necessary food and service equipment/utensils are secured for assigned area prior to meal service.
• Ensure proper portion, proper arrangement, food garnish to be served.
• Ensure and monitor the quality of food that is prepared, and food is served in the right portions onto the proper receptacles.
• Check, Monitor and Maintain food safety and quality by ensuring the correctness of the temperature of appliance and food
• Set up, clean and break down workstation.
• Wash and disinfect kitchen area including tables, tools, knives, and equipment in accordance with departmental procedure and health department guidelines.
• Adheres to department procedures regarding the operation of all food service equipment.
• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Attends all allergy and foodborne illness in-service training and any other required training programs (classroom and virtual) as designated.
• Attend safety meetings, safety training and hazard assessments.
• Reports all accidents and injuries in a timely manner.
• Comply with all company safety and risk management policies and procedures.
• Communicate any assistance needed during busy periods to the Chef to ensure optimum service.
• Ability to deliver high quality customer service and responds to customer needs.
• Ability to anticipate work needs and interact professionally to extend customer service with a professional and pleasant personality.
• Ability to perform work without direct supervision and handle multiple projects simultaneously.
• Ensure uniform and personal appearance are clean and professional.
• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
• Ability to work cohesively with co-workers as part of a team to reach common goals.
• Ability to follow Sonesta’s policies and procedures according to company guidelines.
• Maintain confidentiality of proprietary information; protect company assets.
• Perform other job duties as requested by supervisors/managers as other job duties may be assigned as needed.
• Understanding Sonesta’s company and safety policies and maintain compliance with OSHA and the health department requirements.
Qualifications and Skills:
• Valid Driver’s License preferred.
• Reading and writing abilities to understand departmental correspondence and complete all required departmental documents.
• Excellent interpersonal and customer service skills, including dealing with difficult guests.
• Excellent organizational skills and attention to detail.
• Able to work quickly without compromising quality.
• Ability to work with minimal supervision and maintain a high level of performance.
• Food handlers and TIPS certificates required.
Education and Experience:
• Highschool diploma or GED required.
• Hotel, customer service related, and food and beverage experience required.
• One year of previous hotel, customer service and/or food and beverage experience preferred.
Work Environment:
• Must be able to work in a fast-paced environment.
Physical Demands:
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period. Ability to move over sloping, uneven, or slippery surfaces. Ability to move up and down ladders, stairs, and service ramps.
• The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.
• The person in this role may be carrying, lifting, or pulling items weighing up to 50 pounds and pushing and /or pulling approximately up to 100 pounds.
• Ability to stand during the entire shift.
Expected Hours of Work:
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.
• Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.
Travel:
• No travel required. On property work required.
Additional Job Information/Anticipated
Pay Range
$31.46 - $37.60 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
