Job Description

Job Location: Bessemer 1809 - Bessemer, AL 35020
Salary Range: $11.00 - $16.00 Hourly

Cook
Description
A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day to day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.
Cashier:
Job description
A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!

Qualifications

Qualifications/COOK
•
Guest service mentality; has a genuine desire to serve the customer ·
•
Well organized and detail oriented ·
•
Ongoing learner; exhibits insatiable curiosity and an interest in self improvement ·
•
Has an outgoing personality ·
•
Strong work ethic ·
•
Has restaurant industry experience
•
The Minimum Age for this Position is 18 Years Old
•
Maintains a calm, tactful demeanor when dealing with difficult situations
Responsibilities
•
This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures
•
The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner
•
Ensure that each guest has a positive, long lasting impression of the Wingstop experience ·
•
Ability to practice safe cooking procedures ·
•
Quickly scan and comprehend the order tickets ·
•
Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order ·
•
Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer ·
•
According to Wingstop standards; Sauce, Season and package all orders ·
•
Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls ·
•
Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets ·
•
Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment ·
•
Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time ·
•
Immediately notify Manager on Duty of all safety, sanitation or employee issues ·
•
Assist other employees as needed ·
•
Follow directions given by Manager or Supervisor ·
•
Know and thoroughly understand the importance of good hygiene and food handling practices ·
•
Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
•
Brings issues or concerns to the attention of the supervisor; is willing to ask for help
•
Identifies and introduces new ideas and solutions to create efficiency in the operation
•
Represents the brand and department in a professional and polished manner at all times

Qualifications/CASHIER
•
Guest

Experience: Must have an outgoing and positive attitude in dealing with guests
•
Must have a proven ability to work well under
•
pressure and at a fast pace
•
the proper age requirements are met of all guests' requests that involves alcoholic beverages
•
Guest service mentality; has a genuine desire to serve the guests
•
Manages multiple projects and timelines with a sense of urgency and follow through
•
Well organized and detail oriented
•
Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
•
Has an outgoing personality
•
Maintains regular and predictable experience
•
Must be 18 years or older
•
Must have reliable transportation
Responsibilities
•
A Restaurant cashier has the greatest perceived responsibility - direct guest contact
•
responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking
•
accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile
•
Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the
•
Greet all guests in
•
a timely manner (3-5 seconds at most)
•
Handle all orders and inquiries in a friendly and professional manner
•
Manager of all guest issues or complaints
•
Manager of all safety, sanitation or employee issues
•
Must be willing to
•
assist all other positions when necessary
•
Process Compliance: Ensure the safe handling procedures are followed at all times
•
Follow the cash management process, and properly ring in all sales through the POS system
•
Work to better the guest experience by asking for add-on sales that will complement their order