Job Description

Our partner organization is looking for a seasoned and entrepreneurial leader to head a high-impact services division that contributes a significant share of overall revenue and profitability.

This role will carry full P&L responsibility and drive growth, operational excellence, and expansion across multiple service lines. The COO will work closely with senior leadership to scale operations, strengthen systems, and deliver high-quality services across geographies.

Key Responsibilities

Strategic & Financial Leadership

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  Define and execute growth strategy across service lines
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  Own end-to-end P&L, including budgeting, forecasting, and cost optimisation
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  Drive revenue growth while maintaining strong unit economics

Operations & Expansion

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  Oversee end-to-end service delivery across locations
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  Build and scale operational infrastructure in new geographies
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  Ensure consistent quality and efficiency across projects and sites

Stakeholder Management

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  Build and manage relationships with clients, partners, and external stakeholders
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  Identify new business opportunities and strengthen existing partnerships

Team Leadership & Culture

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  Lead cross-functional teams across multiple locations
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  Build leadership bench strength and enable high-performance teams
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  Foster a culture of ownership, accountability, and continuous improvement

Monitoring & Systems Building

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  Establish performance metrics and dashboards to track outcomes
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  Strengthen systems, processes, and tools to improve efficiency and scalability
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  Drive data-informed decision-making across the division

Ideal Candidate Profile

Experience

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  8–12 years of experience in operations, business management, or service delivery roles
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  Strong track record of managing P&L and scaling multi-location operations
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  Experience in fast-growing, execution-heavy environments (e.g., logistics, services, infrastructure, or similar sectors) is preferred

Skills & Mindset

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  Strong operator with a bias for execution and problem-solving
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  Ability to build systems and processes in evolving environments
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  Entrepreneurial mindset with high ownership and adaptability
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  Proven ability to lead diverse teams and manage complexity

Education

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  Bachelor's degree in Engineering, Business, or a related field
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  MBA or relevant postgraduate degree is a plus

Why Join

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  Opportunity to lead and scale a high-impact, revenue-generating division
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  Work closely with a mission-driven leadership team
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  Build and shape operations at scale in a fast-growing organization

Please note: Due to the volume of applications we receive, we will only be able to get in touch with shortlisted candidates. If you don't hear from us this time, please know that we've saved your details for future opportunities.