Job Description

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need…

An application analyst to provide support and quality assurance in our Conversions software group. In this role you will be creating specifications, managing projects and working with internal teams to convert clients to a core processing system. Working within Agile methodologies, you’ll collaborate with software developers, product owners and other analysts to ensure clients successfully transition to our financial technology products. This role focuses on our lending software solution.

What’s in it for you....

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Health Insurance: Employees and their eligible dependents – including spouses, domestic partners, and children – are eligible for coverage from the first day of the month following hire, including medical, dental, and vision insurance, as well as ancillary benefits. COCC also contributes to employees’ health savings accounts (HSA).
• Retirement: COCC matches 100% for the first 3% and 50% for the next 2% that employees contribute to their 401(k). Additionally, COCC may make a discretionary annual contribution to the plan based upon the profitability of the company.
• Paid Time Off: COCC offers a generous PTO policy, including quarterly wellness days, paid holidays, and a birthday day off.
• Hybrid Schedule: Enjoy the flexibility of a hybrid work schedule designed to support work-life balance and personal well-being
• Training & Development: COCC offers robust employee development programs aligned with career pathing objectives, including cutting edge training and educational resources, as well as a tuition reimbursement program to support continued education.
• Recognition Programs: Be recognized and celebrated through employee appreciation and peer recognition programs.
• On-site Fitness Centers: Stay active and energized with convenient on-site fitness centers available to employees.
• Fuel Up: Monthly company-sponsored lunches discounted catered meals, and convenient on-site snacks.
• Additional Benefits: COCC offers employees a Lifestyle Spending Account (LSA) to support employees’ unique needs, as well as company-paid life insurance, wellness initiatives, and access to financial planning guidance from certified professionals.

To learn more about our comprehensive benefit programs, please visit: https://www.cocc.com/careers/employment-benefits/

What you’ll bring…

• Bachelor’s degree preferred but will consider relevant certifications and/or work experience.
• Experience with PL/SQL and relational databases preferred
• Experience in banking or financial services a plus; experience with lending software is preferred
• Ability to read, analyze and interpret banking principles, procedures and regulations.
• Ability to communicate effectively with all levels of staff and management both orally and in writing
• Ability to prioritize and manage multiple tasks in a demanding work environment
• Self-starter, ability to take initiative
• Strong organizational skills
• Ability to adapt quickly to change in a fast-paced environment
• Ability to communicate complex thoughts in simpler terms
• Ability to provide basic written technical specifications

What you’ll do …

• Analyze data provided from multiple source systems for new client conversion, merger or acquisition
• Document, design, and create specifications for use by conversion teams
• Review and balance converted data to ensure accuracy
• Ensure documentation from respective source vendors is updated and retained for future reference
• Support all facets of the application mix being implemented for the new client
• Analyze client problems resulting in design or conversion flaws and proposes solutions
• Work with developers on possible needed re-design or follow-up testing
• Act as liaison between business teams and technical teams
• Analyze data, balance and perform validation for deconversions
• Use AI-assisted tools to accelerate data mapping, PL/SQL query development, and analysis of source system data
• Leverage generative AI to draft, refine, and standardize conversion specifications and technical documentation, reviewing all output for accuracy
• Apply AI-powered validation and anomaly detection techniques to improve the speed and accuracy of data balancing and QA
• Help identify opportunities to embed AI into conversion workflows and share best practices with the team

The salary range for this position is $70,000-105,800 annually. This is a hybrid role in Southington, CT

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you.