Sonova Group

Conversion Rate Optimization Manager

Sonova Group  •  Berlin, DE (Hybrid)  •  3 months ago
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Job Description

As a Conversion Rate Optimization (CRO) Manager (m/f/d), you will be part of our Product & Optimization team and work alongside other senior CRO, Product and Digital Marketing Specialists. You will take ownership of driving measurable improvements across different markets that we operate around the globe. This is your chance to work in a dynamic, collaborative environment with high autonomy and exposure to diverse products and countries.

Your responsibilities

  • Own, optimize, and personalize the digital experience to drive measurable increases in conversion rates across the digital journey
  • Work alongside UI/UX specialists, content strategists, developers, and analysts to identify, map, and resolve user pain points across the digital journey.
  • Analyse our customer journey and come up with hypotheses aimed at improving conversion, leveraging both qualitative and quantitative user insights
  • Set up and run A/B tests, in collaboration with our IT team for more complex implementations, communicate test results and insights to Marketing and Country teams
  • Track and improve team KPIs and consumer engagement with global digital products

Your profile

  • 3–5 years of experience in Conversion Rate Optimization
  • Hands-on expertise with CRO and A/B testing tools such as VWO, Optimizely (Preferred) , AB Tasty, Hotjar, Clarity etc.
  • Strong analytical skills and familiarity with reporting platforms such as PowerBI, PIWIK, and GA4
  • Excellent communication and presentation skills
  • A data-driven mindset
  • Bachelor’s degree in Business, Marketing or a related field
  • Experience with Lead Generation, Healthcare or Omnichannel marketing is a plus

What We Offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model.
We offer a wide range of opportunities for both your professional and personal development and growth.

  • 30 days of paid annual leave
  • A competitive salary package including a variable compensation scheme
  • Subsidized VBB or Deutschland ticket
  • Dedicated learning & development budget and weekly learning time + LinkedIn Learning licence
  • Urban Sports Club: Sonova contributes towards your Urban Sports Club membership
  • Mobility allowance for relocation if you are relocating to join our team
  • Corporate Benefits Platform with employee discounts on a variety of products and services via our benefits platform.
  • Pension scheme with employer contribution #LI-NB1
Sonova Group

About Sonova Group

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.

In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Stäfa, CH
Year Founded
Unknown
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