Job Title: Conversion Officer
Department: Recruitment and Business Development
Location: Derby
Reports To: Head of Business Development
The UKMC Conversion Team Member is responsible for managing and supporting the
end-to-end conversion process of candidates into fully compliant and deployable staff.
This role ensures that all candidates meet regulatory, organizational, and client
specific requirements while delivering a smooth and efficient onboarding experience.
Key Responsibilities
• Coordinate and manage candidate conversion processes from offer acceptance
to full compliance
• Review and verify documentation to ensure adherence to UK regulatory and
company standards
• Liaise with candidates to collect outstanding information and provide guidance
throughout onboarding
• Track candidate progress using internal systems and maintain accurate, up-to
date records
• Collaborate with recruitment, compliance, and operations teams to ensure
timely conversions
• Identify and resolve issues or delays in the conversion pipeline
• Maintain a high level of communication with stakeholders regarding candidate
status
• Support continuous improvement initiatives to streamline conversion processes
• Ensure all activities align with data protection and confidentiality policies
Key Skills & Experience
• Strong administrative and organizational skills
• Excellent attention to detail and accuracy
• Effective communication and interpersonal abilities
• Ability to manage multiple tasks and meet deadlines in a fast-paced
environment
• Proficiency in Microsoft Office and/or CRM systems
• Previous experience in recruitment, onboarding, or compliance (preferred)
• Understanding of UK employment and compliance requirements (desirable)
Personal Attributes
• Proactive and solution-oriented mindset
• High level of accountability and ownership
• Team player with a collaborative approach
• Adaptable and able to handle changing priorities
• Professional and customer-focused attitude
Performance Metrics
• Conversion turnaround time
• Compliance accuracy rate
• Candidate satisfaction and engagement
• Pipeline efficiency and backlog management
What We Offer
• Opportunities for career growth and development
• Supportive and collaborative team environment
• Training and continuous learning opportunities
UK Management College prides itself on providing quality education to students from diverse backgrounds. Our commitment to distance learning and access to education enables us to cater to the widest range of students - not only those who are in paid work but also the retired, those returning to education, registered carers, single parents, or just anyone who wishes to acquire education. With an emphasis on real-world issues, our students graduate job-ready with the skills to make tomorrow better.
Situated in the heart of Manchester, the UK Management College serves as an oasis of learning, innovation, and technology whilst offering a vibrant culture on campus. Our colleges medium size allows us to offer the facilities and academic excellence of a major university while retaining a friendly, close-knit atmosphere.
