The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 152,000 apartments and over 370,000 residents. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
Under the direction of the Assistant Director for Conversions within the Public Housing Tenancy Operations department (“PHTO”), the Conversion Coordinator will manage PHTO activities for assigned developments where tenants will be converting from Public Housing to Project-Based Section 8 as part of Permanent Affordability Commitment Together (PACT) or Preservation Trust (Trust) programs.
Primary Responsibilities
Reporting to the Assistant Director of Conversions, the responsibilities of the Conversion Coordinator will include, but are not limited to the following:
- Coordinate and manage all aspects of tenancy conversion activities for assigned developments, including related tasks assigned to other team members.
- Work closely with Property Management staff to ensure timely completion and/or resolution of PACT/Trust conversion activities, guide development staff on priorities, processes and procedures.
- Train development staff on reporting, dashboards, conversion processes and related matters.
- Communicate with and respond to inquiries; conduct research and analyze tenancy issues; provide support to various departments.
- Communicate with and respond to requests from internal and external stakeholders
- Collect and review of Pathway to Authorization Pilot program applications to ensure program criteria are met for eligibility review.
- Prepare evaluation reports, analyze documents, and track programs concerning the resolution of tenancy-related issues.
- Update and maintain conversion checklists and reporting.
- Represent department at conversion meetings.
- Travel to PACT/Trust developments throughout NYCHA’s portfolio to meet with, assist, train and/or guide development staff and to help them troubleshoot issues.
- Help research and prepare case summaries, development status snapshots and updates, executive summaries, and presentations.
- Help assess and prepare internal processes and tools that can assist property management or other stakeholders with their work.
- Special projects as assigned.
Additional Information
1. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Assistant Housing Manager to be considered.
2. This position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.
3. Employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).
NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:
https://bit.ly/55aProgram
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
ASSISTANT HOUSING MANAGER (HA) - 80205
1. A baccalaureate degree from an accredited college, and one year of full-time satisfactory supervisory and/or administrative experience in housing management at a development or developments containing at least 150 apartments, including overseeing the performance of duties such as: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant related problems; or
2. A four -year high school diploma or its educational equivalent, and five years of the full-time satisfactory experience as described in "1" above; or
3. A satisfactory equivalent combination of education and experience as described in "1" or "2" above. Undergraduate college credits may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full time satisfactory experience. However, all candidates must have a four year high school diploma or its educational equivalent.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
