Job Description

We are seeking participants for a conversational audio recording project involving natural customer support-style conversations using provided prompts and instructions. Selected participants may complete recordings individually or with a partner depending on the assignment type and language requirements.

Please note: submitting interest through Workable and/or the referral form does not guarantee participation or selection for the project. Due to project volume, language requirements, and limited assignment availability, participant selection and scheduling will be based on operational needs, language alignment, quality review, and a first come, first served model.

Project Description

This project involves recording approximately 1 hour of natural audio conversations based on customer support scenarios and prompts.

Depending on the assignment, participants may:

• Record individually or with a partner

• Play a role such as Customer or Support Agent

• Be asked to record in one or two languages depending on the assignment scope

Example conversation topics may include:

• Verifying account details

• Solving basic technical issues

• Explaining simple policies or troubleshooting steps

All recordings must be completed in a quiet, noise-free environment to ensure audio quality standards are met.

Participant Responsibilities

• Record conversations following provided instructions and prompts

• Speak naturally and clearly during recordings

• Participate in assigned role-based scenarios

• Ensure recordings are completed in a quiet environment

• Upload files correctly following project instructions

• Re-record assignments if quality requirements are not met

• Complete assignments within project deadlines

Selection & Participation Process

1. Participant submits interest through Workable and/or the referral form

1. Participant information is reviewed based on language alignment and project needs

1. Selected participants may receive additional onboarding instructions and agreement documentation

1. Approved participants are scheduled based on project demand, pairing availability, and language needs

Submission of interest does not guarantee immediate assignment, onboarding, or participation.

Payment Information

Participants will be paid per approved assignment.

• Assignments involve approximately 1 hour of recording time
• Pay Rate for 1 Hour of Recording: $18.00 USD

• Payment is based on approved work and successful quality review

• Work that does not meet quality standards may require re-recording or may not be approved for payment

• Payment timelines and methods will vary depending on participant onboarding type and project structure

Important Requirements

• Approximately 1 hour of recording per assignment

• Speak naturally (not robotic or scripted sounding)

• Follow instructions carefully

• Maintain clear audio quality with minimal background noise

• Be available for potential re-record requests if needed

Technical Requirements

• Computer or laptop with internet access

• Working microphone/headset

• Ability to use:

• Google Sheets

• Google Drive

• Zencastr

• Ability to download, rename, and upload files correctly

Eligibility Criteria

• Strong communication skills in required language(s)

• Ability to follow instructions and meet deadlines

• Attention to detail

• Ability to participate in conversational recordings

• Availability aligned with project timelines and assignment needs

Agreement & Acknowledgement

Selected participants may be required to sign an agreement and acknowledgement form confirming:

• Understanding of project instructions and requirements

• Acceptance of quality review and payment terms

• Consent for project-related use of recorded audio data

Fixed Pay Rates (Project-Specific / No Ranges)

Please note:

These approved premium rates are specific to this project scope and launch phase only. Rates are fixed and non-negotiable.

For participants currently onboarded through Deel:

Existing Deel rates and onboarding structures may remain in place depending on assignment type and operational alignment.