POSITION TITLE: CONVENIENCE STORE GENERAL MANAGER
DEPARTMENT: EXPRESS LANE / PITT STOP SOUTH CAROLINA
REPORTS TO: DISTRICT MANAGER
FLSA: EXEMPT / SALARY
As a Convenience Store General Manager, you will have the opportunity to create and maintain an exceptional store experience for your guests. This is a salaried/exempt position and typically reports to the District Manager. The Convenience Store Manager will oversee a retail location’s staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day to day running of the store including stock control, overheads, staff, gross profit, and reporting.
DUTIES/RESPONSIBILITIES:
Staff management: interview, selection, and training of all staff for the retail location.
Organizes and oversees the schedules and work of staff.
Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation, and service.
Holds regular communication meetings with staff to ensure all plans are carried out.
Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
Ensures inventory data is correct by performing spot inventory counts and checks.
Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies.
Ensures that the store always looks clean and inviting.
Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers
Performs other related duties as assigned.
ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:
Must be at least eighteen (18) years of age.
Excellent verbal and written communication skills
Strong leadership and management skills with ability to motivate staff.
Experience working to targets, KPI’s and measurements.
Understanding of P&L and financials
Excellent customer service abilities and positive attitude
Flexible and open schedule
High School/GED required.
Customer service experience required.
Retail management experience highly preferred
Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.
Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook
Frequent standing for long periods of time
Must be able to lift 25-50 pounds at times.
Applegreen is defining roadside hospitality.
From humble beginnings in 1992, we’ve grown from a single site in Dublin to a leading roadside hospitality retailer across Ireland, the UK, and the United States. Founded by Bob Etchingham and Joe Barrett, Applegreen operates a global network of 600+ locations and supports a growing team of 18,000+ colleagues.
Our mission is clear: delight guests in transit with passionate hospitality and brands they love. With 200+ locations in the Irish market and a significant business of Travel Plazas and convenience stores spanning America’s Midwest, Northeast, and Southeast, Applegreen welcomes guests with quality, value, convenience, and choice.
With best guest experience our top priority, we offer inviting spaces, amazing coffee, spotless facilities, quality amenities, EV charging, and trusted brands, including M&S Food, Starbucks, Shake Shack, Burger King, Chick-fil-A, Dunkin’, Panera Bread, Popeyes, PRET, Subway, and many more.
People are at the heart of everything we do – our guests, communities, partners, and colleagues. Whether it’s brightening someone’s day in-store, supporting local causes, or building strong supplier relationships, every connection matters.
In a fast-moving industry, we constantly listen, learn, and evolve, embracing sustainability, emerging food trends, and cutting-edge convenience solutions, setting new standards for roadside hospitality.
Behind the scenes, Applegreen cultivates passionate teams where talent is nurtured, ideas are valued, and growth is encouraged. Our culture thrives on positivity, inclusivity, and collaboration. With entrepreneurship in our DNA, we empower people to navigate change, lead with courage, and challenge the status quo, turning bold ideas into real results.
Excited by innovation, energized by growth, and eager to collaborate with a forward-thinking team? Applegreen could be the next step in your career.
Applegreen – enjoy your journey.
