At Syntegon Telstar UK Ltd., we represent the Syntegon Telstar range of aseptic and containment technologies and provide expert customer service, engineering, and technical support across the UK, Ireland, and Scandinavia.
With decades of experience in isolator technology, our multidisciplinary team delivers world-class after-sales solutions, upgrades, and lifecycle support for the pharmaceutical and life sciences industries.
As a Controls Software Engineer (Customer Service), you will play a key role in supporting, upgrading, and commissioning control systems and automation software for Telstar isolator and containment equipment.
You’ll work within a flexible, multi-skilled team to design, test, and implement PLC and SCADA/HMI solutions — ensuring compliance with GxP and GAMP standards. This hands-on position combines software design, system integration, and field service/commissioning both in the UK and internationally.
Key Responsibilities
Provide service, software, and commissioning support to customers and internal teams.
Design, develop, and test PLC & SCADA control systems for upgrade and retrofit projects.
Manage data communications with third-party equipment and systems.
Validate and document software designs in line with GAMP and pharmaceutical standards.
Promote and implement Syntegon Telstar standard design practices to improve efficiency and cost-effectiveness.
Provide remote and onsite technical support, including troubleshooting and commissioning.
Travel within the UK and overseas to support installation and after-sales projects.
Essential:
HNC (or equivalent) in Electrical Engineering
3+ years’ experience in a controls or automation software role
Proficiency in PLC, HMI, and SCADA programming
Experience with Siemens TIA Portal (WinCC) and AVEVA InTouch (Wonderware)
Strong understanding of industrial machine control design and system integration
Good communication skills and ability to work directly with customers
IT literacy for industrial applications
Desirable:
Knowledge of Rockwell Studio 5000 / FactoryTalk
Experience with isolator or barrier systems
Background in pharmaceutical or regulated industries (GAMP, GMP, FDA)
Why Join Us?
Be part of a global leader in aseptic and containment technology
Work in a highly skilled, multidisciplinary engineering team
Opportunities for international travel and technical growth
Competitive compensation and comprehensive training
We are Syntegon – a leading global technology company and strategic partner to the pharmaceutical, biotech, and food industries.
With a strategic focus on the growing pharmaceutical and biotech sectors, we play a vital role in global healthcare, providing in-depth process expertise and mission-critical technologies for the safe, efficient, and compliant production of essential medicines.
In the food sector, we are recognized for our high-speed, high-precision packaging solutions, drawing on unique engineering excellence to help food manufacturers improve performance and product quality.
