Job Description

Join a high-impact Control Management team within Global Banking’s Client and Deal Support, driving risk excellence and innovation across a resilient JPMorganChase.

As a Control Management Vice President within Client and Deal Support, you partner across Global Banking to strengthen our compliance and operational risk posture and enable responsible growth. You will lead key initiatives in Compliance Risk Assessment, control design and evaluation, and sustained remediation that improves efficiency and risk coverage. You will collaborate with stakeholders across Control Management, OLO, CCOR, Legal, Audit, and Technology to deliver solutions, insights, and tooling that elevate the control environment.

Job Responsibilities:

• Build deep knowledge of Client and Deal Support policies, processes, risks, controls, and issues while cultivating strong partnerships across stakeholder groups.
• Partner cross-functionally with Control Management, OLO, CCOR, Audit, Legal, and Technology to deliver creative, business-value solutions and measurable process improvements.
• Manage and execute end-to-end applicability review and tagging workflows, resolve hygiene exceptions through coordinated queries and escalation, recommend and confirm tagging decisions, and apply tagging in the system of record.
• Perform thematic analysis to diagnose challenges and actively contribute to process improvement initiatives and target operating model enhancements.
• Challenge status quo to identify process, control, and operating model improvements; draft requirements, analyze data, and design through implementation to drive sustainable efficiency gains.
• Support design, development, troubleshooting, and implementation of analytical tools and workflows using Alteryx, PEGA, and Tableau to improve transparency and execution.
• Document procedures, job aids, operating models, and dependencies; prepare program materials, capture minutes and actions, and track meaningful metrics to report on the health of the risk and control environment.
• Incorporate feedback from independent oversight, assess gaps across RM&C, and implement durable remediation to prevent recurrence of similar issues.
  

Required qualifications, skills and capabilities

• Extensive experience in Compliance and Operational Risk and Controls frameworks, including Control Management, regulatory and legal obligation mapping, and risk assessments.
• 7+ years in risk/control identification and assessment, internal control design/review, and program and stakeholder management; 5+ years of people leadership with demonstrated influence at senior levels.
• Exceptional communication and presentation skills; strong collaboration across Audit, Controls, and business groups; proven problem-solving with pragmatic, commercially sound execution in fast-paced environments.
• High proficiency in Microsoft Office (Excel, SharePoint, PowerPoint); strong attention to detail, self-starter mindset, urgency and resourcefulness, and ability to operate under pressure while maintaining quality.

Preferred qualifications, skills and capabilities:

• Understanding of the impact of laws, rules, and regulations across risk stripes such as Market Risk, Credit Risk, Liquidity Risk, and Compliance Conduct and Operational Risk.
• Advanced automation experience with Alteryx, PEGA, and Tableau to enable scalable control analytics and workflow execution.
• Experience with Confluence and workflow implementation using automated tools to strengthen documentation and governance.
• Background in Risk Management and Compliance processes supporting control design, testing, remediation, and continuous improvement.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.