Job Description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equinix Operations Data Infrastructure Monitoring(ODIM),anorganization withinGlobal OperationExcellenceatEquinixODIMprovidessupport and maintenance formultiple monitoring platformswithin the businessODIMengineerswill investigate and resolve data quality issues in the system, provide support to internal users and projects using the information contained in thesystemand workwithin the system toidentifyenergyefficiency improvement opportunities.

Responsibilities

• Respond tointernalcustomer requests for information arising from their use of IBX SmartView.

• Interact with theoperationengineers at each IBX location to becognizantof maintenance and operations which may cause unusual operating conditions.

• Verify the accuracyof data presented in IBX SmartView andsupporting systems

• Troubleshoot all elements of thecontrolssystem, including field devices, controllers, networkcomponentsand software systems as necessary to resolve data quality issues.

• Provide support for equipment additions,changesand deletions within the system.

• Assistin the design of new features which improveusabilityof SmartView.

• Maintain and develop training materials for internal and external users.

• Provide trainingtointernal and external users.

• Act as a subject matter expert for the IBX SmartView system.

• UtilizeSmartviewtoidentifyoperational efficiency improvement opportunities and work with the regional and IBX engineering teams to implement solutions to opportunitiesidentified

• Update the system configuration in response to infrastructure equipment additions, moves,changesor deletions.

• Utilizes safe working practices at an expert level (e.g.can apply procedure for lockout/tagout, can explain MSDS, etc.)

• Evaluates and assures the safe working practices of others. Interacts with other engineering disciplines

Problem Solving

• Consistently solves complex, cross-functional issues requiring independent action and a high degree of initiative to resolve

• Makes recommendations for system level enhancements toeliminatepotential problems

• Tests suitability of components for deployments

Internal/External Contact

• Contributes to mentoring junior team members

• Consults withinternal and external project team members

• Expert level communication to include cross functional SOP development and relevant technical writing

• Communicates effectively with both internal teams and Equinix customers

Technical Expertise

• Has expert controls system knowledge

• Is a subject matter expert to others in and outside of the group

• Extensive knowledge of multiplefacetsof controls engineering

• Tests suitability of components or action plans for deployments

Training

• Acquiresknowledge by expanding experience with systems, vendor training, participation in industry groups or meetings and shadowing others

• Is subject matter expert with many systems and trains others inside and outside of the group

Qualifications

• Demonstratable experience in control system design, operations, maintenance, and project planning with emphasis & special focus on controls 

• Capable of reviewing power reports andprovideguidance on data correction

• Advanced building management system (BMS) or energy management system (EMS) operation skills

• Must understand the electrical topologies commonly found in data centers.

• Must be able to interpret system control strategies and architecture using Sequence of Operation (SOO) and P&ID drawings, SAMA diagrams or equivalent.

• Must have excellent troubleshooting skills.

• Knowledge of the BACnet, Modbus and OPC communications protocols including protocol definition, implementation strategies and troubleshooting as well as experience with data collection and conversion software such as Kepware,Matricon,TopView,OSISoftPi is beneficial.

• Experienceidentifyingand implementing operational efficiency improvement initiatives is desired.

• Personnel may be required to travelif needed.

The targeted pay range for this position in the following location is / locations are:

United States - Ashburn Office AEO : 130,000 - 194,000 USD / Annual

United States - Frisco Office DAF : 118,000 - 176,000 USD / Annual

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual

United States - Chicago Office CHO : 130,000 - 194,000 USD / Annual

United States - Tampa Office TAO : 118,000 - 176,000 USD / Annual

United States - Atlanta 1 Field Office : 118,000 - 176,000 USD / Annual

United States - New York City Office NYO1 : 130,000 - 194,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.