Bertelsmann SE & Co. KGaA

Control Tower Operator

Bertelsmann SE & Co. KGaA  •  £30k/yr  •  Onsite  •  3 days ago
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Job Description

Salary: £30293.62

Location: East Midlands Gateway
Hours: 40 hours per week, Monday to Friday 08:30 – 17:00
Arvato, a leading provider of logistics and supply chain management services, is seeking a dedicated control tower operator to join our team. This role is pivotal in ensuring efficient order processing, internal flow of goods and adherence to service level agreements (SLAs) and key performance indicators (KPIs). If you are detail oriented, solution driven, and have experience in logistics and warehouse operations, we want to hear from you!


Your Tasks

  • Plan, monitor, and control order processing and internal flow of goods to ensure on-time shipment completion and compliance with specified SLAs/KPIs
  • Independently identify and resolve problems, initiate appropriate measures, and communicate with specialist departments and management
  • Execute key performance indicator reports, conduct system research, and assist in capacity planning
  • Conduct ABC analyses and organize pick faces for efficient warehouse operations
  • Support and implement projects related to logistics and warehouse management
  • Serve as the primary contact person and support for departments, account/operations management, and Armada support
  • Provide SAP first-level IT support
  • Conduct inventories, stock counts, checks, and postings accurately and efficiently


Your Profile

  • Strong solution orientation with excellent organizational skills
  • Experience working in a warehouse environment and familiarity with logistics/transport processes
  • Proficiency in SAP system (WMS) and experience in using JIRA (desirable)
  • Customer-focused mindset with strong communication and interpersonal skills
  • Reliable, with excellent time management and organizational abilities
  • Proficient in MS Word, Excel, Access, and other relevant computer applications
  • Excellent attention to detail with good numerical skills and record-keeping abilities
  • Proactive and initiative-driven approach to ensure timely completion of tasks
  • Collaborative team player with the ability to work effectively within cross-functional teams
  • Commitment to organizational values and behaviors
  • Solution-oriented mindset with strong problem-solving skills and the ability to take corrective action


We Offer

  • 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
  • Pension contribution
  • A life assurance policy that pays out 4 x Salary
  • Employee Assistance Programme that provides you with confidential support, information, and advice to help you
  • Employee Discount Scheme through Benefit Hub
  • Free car parking
Bertelsmann SE & Co. KGaA

About Bertelsmann SE & Co. KGaA

Bertelsmann ist ein Medien-, Dienstleistungs- und Bildungsunternehmen mit rund 75.000 Mitarbeitenden, das in gut 50 Ländern der Welt aktiv ist. Zum Konzernverbund gehören das Entertainment-Unternehmen RTL Group, die Buchverlagsgruppe Penguin Random House, das Musikunternehmen BMG, der Dienstleister Arvato Group, Bertelsmann Marketing Services, die Bertelsmann Education Group sowie das internationale Fondsnetzwerk Bertelsmann Investments. Das Unternehmen erzielte im Geschäftsjahr 2024 einen Umsatz von 19 Mrd. Euro. Bertelsmann steht für Kreativität und Unternehmertum. Diese Kombination ermöglicht erstklassige Medienangebote und innovative Servicelösungen, die Kunden in aller Welt begeistern.

www.bertelsmann.com

Industry
Media & Publishing
Company Size
10,000+ employees
Headquarters
Gütersloh, DE
Year Founded
Unknown
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