Job Description

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

The Control Systems Programmer is responsible for programming, integrating, testing, and documenting audiovisual control systems and related technologies in support of complex AV and broadcast environments. This role supports implementation of wired and wireless AV systems, digital signal processing, networked media components, and associated user interfaces to ensure reliable, secure, and operationally effective system performance.

Key Responsibilities:

• Develop, configure, and maintain AV control system code, user interfaces, DSP configurations, routing logic, presets, and supporting software artifacts.
• Integrate programmed components into a complete control environment and validate system functionality against approved technical requirements and operational workflows.
• Support installation, configuration, and commissioning of AV systems, networked AV devices, racks, cabling, and related infrastructure.
• Perform functional testing, troubleshooting, defect correction, and retesting to ensure systems are ready for acceptance.
• Produce and maintain programming packages, source code archives, configuration files, firmware records, device settings, and other technical documentation required for sustainment.
• Assist with development of as-built documentation, red-line updates, equipment labeling, and turnover materials.
• Coordinate with engineers, installers, project managers, Government stakeholders, and end users to support implementation and acceptance activities.
• Provide operator training and technical support for deployed control systems as required.
• Experience programming AV control systems, DSPs, and networked media components in professional, enterprise, education, or government environments.
• Working knowledge of AV system integration, signal flow, device configuration, and system-level troubleshooting.
• Ability to read and work from engineering documentation such as system design packages, signal flow diagrams, rack elevations, equipment lists, and requirements traceability materials.
• Experience with system testing, validation, and documentation, including configuration tracking and acceptance support.
• Familiarity with structured cabling, equipment labeling, and installation best practices.
• Strong written and verbal communication skills and the ability to work effectively with cross-functional teams and customer representatives.

Qualifications

Education and Experience Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Audio Visual Systems, or a related technical field is preferred. Equivalent combinations of education, technical training, and relevant work experience may be considered.
• Minimum of 15 years of experience programming and supporting control systems, audiovisual technologies, or closely related integrated technology environments.
• Demonstrated experience with AV control platforms, DSP configuration, device integration, and system troubleshooting in operational environments.
• Experience supporting testing, commissioning, documentation, and turnover of integrated systems is strongly preferred.

Additional preferred experience: Experience working in government, defense, higher education, or other mission-critical environments; familiarity with engineering design documentation; and experience with platforms such as Crestron, AMX, or Extron are highly desirable.

Preferred certifications and experience may include: AVIXA CTS or CTS-I credentials, relevant manufacturer certifications, experience with platforms such as Crestron, AMX, or Extron, and familiarity with military, higher education, broadcast, or other mission-critical environments. Knowledge of applicable AV, broadcast, and telecommunications standards such as ANSI/TIA, SMPTE, Dante, and NDI is also beneficial.

Work Environment:

This position works in active installation and operational environments and may support classrooms, studios, control rooms, and other technology-enabled spaces. The Control Systems Programmer is expected to deliver accurate programming packages, testing results, configuration records, training materials, and turnover documentation that support system acceptance, maintainability, and long-term operational success.

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.