As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au
About the role:
MSS Security is seeking a Control Room Supervisor to work at our corporate site in Melbourne CBD on a day shift basis. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries.
The ideal candidate will have prior supervisor experience in a security control room setting, strong multitasking skills, attention to detail, and the ability to make quick decisions in a fast-paced environment are essential.
This is a six month fixed-term position with the possibility of extension, working Monday to Friday.
Skills and experience:
Previous supervisory experience in a control room environment required
Proven experience managing teams with strong leadership and team coordination skills
Strong understanding of alarm monitoring systems and incident response processes
Excellent attention to detail, particularly in reporting and auditing
Ability to manage competing priorities in a high-pressure environment
Well-developed communication and stakeholder engagement skills
Requirements:
Full Australian Working Rights
Victorian Security License (Control Room endorsement required)
Drivers License
Cert III in Security Operations (highly desirable)
Prior supervisor control room experience required
Availability to work day shifts
Master License Number: 409-987-30S
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you

The MSS Security Group (MSS) comprising MSS Security, MSS Strategic Medical & Rescue and SDS is unrivalled in its experience, capability and reputation.
Operating in every state and territory across all market segments, we proudly count amongst our clients, all levels of government and leading Australian and international blue-chip organisations.
We align decades of specialised security experience with continued investments in people, service delivery and innovation to meet the ever – changing environment.
For further information about our company, latest news and to find out how we can help you, please refer to our website: www.msssecurity.com.au or contact our National Customer Service centre on 1300 759 807.