Job Description

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp!

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

What we’re looking for:

As a Control Room Operator at Nexamp, you’ll work with cutting edge and emerging technologies, and play a critical leadership role in overseeing 24/7 real-time operations of a rapidly expanding fleet of distributed and utility-scale renewable energy assets.

Nexamp is seeking motivated and diligent individuals to serve as Control Room Operators at its 24-hour Operations Center in Lawrence, Mass. You will be responsible for the 24x7x365 real-time remote monitoring and operation of Nexamp’s Solar and Energy Storage assets. You will help to evolve Nexamp’s Operations Center as the portfolio grows and will participate in scheduled shiftwork operations. You will also mentor and train a team of Distributed Generation Operators (DGOs) in the monitoring, remote troubleshooting and operation of Nexamp and third-party owned assets. You will report to the Manager, Nexamp Operations Center. This role will be an in-person, rotating shift-based role out of our Lawrence, MA, Operations Center.

What you’ll do:

• Operate Nexamp solar, storage, and future utility scale generation assets through safe and effective remote monitoring and control of the managed portfolio, including ancillary and balance of plant equipment, by detecting alarms, parameter changes, outages, and abnormal conditions to maintain stable, efficient, and compliant operations.
• Identify and respond to abnormal operating conditions, including undocumented scenarios,
• Perform remote troubleshooting using monitoring platforms to diagnose and resolve common issues, escalating to on-site personnel when necessary.
• Optimize system performance in accordance with established procedures to maximize revenue while ensuring compliance with safety, environmental, and regulatory requirements and achieving defined KPIs.
• Coordinate with regional transmission operators, local ISOs, and site operations & maintenance (O&M) personnel to receive and execute operational directives, including scheduled maintenance and real-time response to abnormal conditions or unexpected disruptions, in accordance with Nexamp processes and SOPs.
• Record operational data, maintain logs, and compile and distribute reports as required.
• Provide guidance, training, and day-to-day support to Distributed Generation Operators on operating procedures, customer and utility interactions, and emergency response, while contributing to team development.
• Complete all required internal and external training, including NERC and ISO/RTO certifications as applicable.
• Collaborate cross-functionally across business units to share operational insights, contribute lessons learned, and support lifecycle decision-making for current and future assets.
• Support the development and continuous improvement of standard operating procedures, including creating SOPs for future utility scale assets and reviewing and enhancing existing DGO SOPs.

What you’ll bring:

• At least 2 years of relevant operational experience, such as military watch standing, maritime roles on merchant vessels or oil rigs (engineering or non engineering), or watch standing in a traditional thermal power plant. Experience in control room operation within power generation is preferred.
• A 2-year degree in Electrical Technology/Engineering or the ability to demonstrate equivalent knowledge through related course work and/or experience.
• Advanced computer skills including experience in SCADA system operations, MS Office Suite, familiar with Remote Desktop.
• Basic knowledge of the Bulk Electric System including AC electrical generation and high voltage transmission processes, with the ability to remotely troubleshoot plant equipment
• Availability to work rotating shift work, 365 days a year, including weekends and holidays.
• Availability to fill scheduled and unscheduled job vacancies is required.
• Willingness and ability to develop and complete an extensive in-house training program as well as NERC or ISO equivalent certification programs in order to pass a certification exam and/or meet industry requirements and subsequently maintain these qualifications, as required.
• Commitment to Nexamp's mission and a desire to build a smarter, stronger energy future.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
• Experience in taking initiative to make improvements to current work, processes, products, and services across an organization. We value accountability and an ownership mentality.
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!

Compensation

The reasonably estimated salary for this role at Nexamp ranges from $39/hour - $42/hour. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.