As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au
About the role
MSS Security is seeking skilled Control Room Operators to work at the Nyaal Banyule Geelong Convention & Exhibition Centre, working across a 12-hour rotating roster. This role will see you supporting one of our clients by providing an exceptional understanding of systems and procedures of the site.
Duties include but are not limited to:
Responsible for access control, CCTV monitoring, contractor sign in, isolations, audits, incident reports, lost property and responding to email and phone enquiries.
Monitor and respond to alarm activations.
Ensure that all workplace incidents and hazards are reported in accordance with the companies' procedures.
Conduct patrols and maintain a visible security presence.
Assist in training new Operators and provide ongoing support.
Act as the Chief Warden when required or in the absence of the Security Manager, demonstrating strong knowledge of emergency management procedures.
Support the daily operations of the centre and MSS Security team, escalating issues when necessary.
Perform helpdesk duties on behalf of the Facility Manager after hours.
Act as the primary first aid responder, providing initial emergency response and carrying out warden duties.
Ability to work in multiple control room operator roles by following strict site policies and procedures.
Provide excellent customer service.
Requirements:
Full Australian working rights.
Valid Victorian Security Licence with the control room subcategory.
Valid Victorian Drivers Licence or have a reliable means of transport.
Valid First Aid & CPR Certificates (or willing to obtain).
24/7 Availability to work a rotating roster.
Fluent in English with the ability to write comprehensive reports.
Minimum 3 years experience in a control room or demonstrated leadership roles (highly desirable).
Master Licence Number: 409-987-30S
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you

The MSS Security Group (MSS) comprising MSS Security, MSS Strategic Medical & Rescue and SDS is unrivalled in its experience, capability and reputation.
Operating in every state and territory across all market segments, we proudly count amongst our clients, all levels of government and leading Australian and international blue-chip organisations.
We align decades of specialised security experience with continued investments in people, service delivery and innovation to meet the ever – changing environment.
For further information about our company, latest news and to find out how we can help you, please refer to our website: www.msssecurity.com.au or contact our National Customer Service centre on 1300 759 807.