Posting number: 202603116
Department: Sheriff's Office
Division: Sheriff's Office-Detention
Job classification: Control Room Operator
Posting type: Open
Categories: Administration, Clerical & Data Entry
Work in this classification is entry-level administrative work in monitoring the Detention Center Control Room. The classification will help to safeguard the facility by diligently monitoring surveillance systems, promptly responding to emergencies, and effectively communicating with detention center personnel. Work is performed under the supervision of the Control Room Supervisor and is evaluated by direct observation of daily activities, retrospective review of employees’ actions in various situations, and review of employees’ written reports and completed forms.
The Cumberland County Sheriff’s Office (CCSO) is an Equal Opportunity Employer. CCSO complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CCSO does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
This classification will monitor Sally Ports, entranceways, and hallways of the Detention Center by observing surveillance cameras. Provide access to areas as requested by personnel, and complete reports on all issues while on shift. Employees in this classification are expected to maintain a log of equipment and report any issues that need technology or maintenance support.
High school diploma or GED.
Previous experience in security, surveillance, or related fields.
Background check with local law enforcement agency required.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the county policy. Refusal to submit to testing or a confirmed positive test shall be the basis for withdrawal of the conditional employment offer.
Strong observational skills with an attention to detail. Good verbal and written communication skills and ability to follow direction and work with others. Ability to work independently and make quick decisions in high-pressure situations. Some familiarity with security procedures and protocols. Ability to operate surveillance and access control systems. Willingness to maintain a commitment to uphold human rights and respect in all interactions.

Cumberland County is a public employer that continuously seeks to hire and retain motivated, team-oriented and qualified staff to perform their assignments with excellent customer service and fiscal responsibility.
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Mission Statement:
To provide quality services to our citizens while being fiscally responsible.
Vision Statement:
To grow as a regional destination for employment, economic development, commerce and cultural pursuits.
Serving Cumberland County citizens with PRIDE:
• Professionalism
• Respect
• Integrity with accountability
• Diversity
• Excellent Customer Service
Recognizing that all people are different, we treat everyone with dignity and serve our diverse population with professionalism, respect, integrity, diversity and excellent customer service (PRIDE).
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