Job Description

As the first line of defense for JPMorganChase, Control Management is responsible for preventing, detecting, and monitoring operational, regulatory, and reputational risks. As a Vice President in the Firmwide Control Management team, you will join an agile, forward-thinking, and collaborative group that manages key control programs across the firm. You will work across a complex global organization, delivering firmwide initiatives to ensure a strong control environment and alignment with our regulatory obligations. This position offers high visibility across Control Management and requires close collaboration with Lines of Business, Corporate Functions, Technology, Risk Management, Compliance, Legal and Audit to ensure consistent execution for a strong, sustainable control environment.

In this role, you will lead governance, oversight, day-to-day program management, and strategic initiatives for JPMorganChase’s New Product Assessment (“NPA”) Program—our firmwide framework used to assess and understand the risks associated with launching new products and services and implementing certain product/service changes. You will also own a transformation agenda to design and modernize NPA Program governance, improving efficiency, strengthening the control environment, and enhancing reporting to enable scalable growth.

Job Responsibilities:

• Drive end-to-end execution of the NPA program, ensuring consistent application of standards across the firm.
• Serve as a primary point of contact for stakeholders; drive clarity on requirements, deliverables, and timing.
• Lead strategic and continuous improvement initiatives (process streamlining, control strengthening, AI/data integration and operating model refinements) to keep the framework scalable and fit-for-purpose.
• Define program metrics and management reporting (e.g., KRIs, risk/issue trends), partnering with Technology and reporting teams to translate business/control needs into requirements, enhance system capabilities, and deliver executive-ready updates on progress, risks, and outcomes.
• Coordinate with 2LOD/3LOD partners (TCOE/CCOR/Audit) to support testing and reviews, and Regulatory Strategy teams for exams and remediation.
• Maintain program documentation and support training/change management.
• Coach and develop junior team members.

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree or equivalent experience required.
• Strong program execution discipline: ability to translate objectives into structured plans, manage dependencies, track milestones, and drive outcomes in a fast-paced environment.
• Strong analytical/problem-solving skills and ability to strategically “connect-the-dots” to synthesize complex information to deliver practical, solution-oriented guidance, actionable conclusions and executive-level messaging.
• Proven stakeholder management and influencing skills in a global, matrixed environment.
• Strong written and verbal communication skills; ability to create executive-ready materials.
• Experience defining metrics (KPIs/KRIs), establishing reporting processes, and using data to drive insights and improvements.
• Proficiency with Microsoft Office Suite and familiarity with firm-approved AI tools

Preferred Qualifications, Capabilities and Skills:

• Typically 7+ years of experience in financial services and/or management consulting, preferably in controls, operational risk, audit, compliance, governance, or regulatory risk management.
• Experience supporting firmwide frameworks involving new products/new activities, product governance, or change management.
• Consulting background preferred (internal or external), ideally in financial services risk/controls, regulatory change, or operating model/process transformation.
• Familiarity with approved AI-enabled tools to improve documentation quality, insight generation, process efficiency, and reporting.
• Advanced degree and/or relevant certifications (e.g., risk, audit, compliance, PMP) a plus.