Trinity Health

Control Desk Coordinator - Radiology

Trinity Health  •  Grand Rapids, MI (Onsite)  •  4 hours ago
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Job Description

Employment Type:

Full time

Shift:

12 Hour Day Shift

Schedule | Hours:

  • Full-time, 36 hours per week

  • Days: 12-hour shift - 7:00a- 7:30p

  • Every Wednesday - Thursday - Friday - rotating every 8th weekend

  • One holiday per year

The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed, and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.

What the Control Desk Coordinator | Radiology will do:

  • Greet patients, confirm information, process paperwork, and prepare them for exams.
  • Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
  • Digitize, print, and distribute reports, CDs, and images to relevant parties.
  • Monitor patients in the department, addressing needs and responding to emergencies.
  • Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
  • Train new staff and maintain departmental organization.
  • Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
  • Verify requisitions for coders and resolve discrepancies by contacting physician offices.

What the Control Desk Coordinator | Radiology will need:

  • High School graduate or equivalent.
  • Certification or re-certification in Cardio Pulmonary Resuscitation (CPR) within three months of hire.
  • One year of clerical and patient work related experience or vast knowledge of hospital setting.
  • Preferred: Previous experience with managing an office setting or care of patients.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

About Trinity Health

Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Livonia, MI
Year Founded
Unknown
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