Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Under broad guidance of the Customer Service Control Center Supervisor, you will become an integral part of a high-performing central customer-focused team in Vilnius and provide customers with courteous, professional, and efficient back-office service at all times. Colaborating closely with World Courier offices, you will be responsible for planning, executing, and monitoring shipments, while also reporting essential updates related to specific high-volume transport projects. You will be the point of contact for our selected internal and external customers – usually by phone or via email.
Skills And Knowledge:
Working hours: Rotating schedule including every other weekend. Working hours on weekdays – 16:00 to 02:00, working hours on weekend – 10:00 to 19:00. Work schedule will be provided to employee in advance.
Rotating on call duty: on weekdays from 02:00 to 09:00, on weekends from 19:00 to 10:00.
Training hours: During the training (2-4 weeks) must be flexible to work core business hours 09:00-18:00 (weekdays only)
Working on public holidays is required and will be paid according to Lithuanian legislation at a rate of 2.
Night-time hours from 22:00 to 02:00 will be paid at a rate of 1.5.
On call duty is paid according to the Lithuanian legislation.
We offer the opportunity for full-time remote work, so candidates from other Lithuanian towns besides Vilnius are welcome.
We offer on-the-job training which allows you the opportunity to learn and begin performing your job duties and hands-on training.
2000-2900 EUR gross monthly
#Li-hybrid
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Affiliated Companies: World Courier (Lithuania) UAB
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes.
Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.
AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
