Contractual Service Delivery PMO
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This role consists of managing the Contractual Service Delivery Contractual IT projects portfolio from intake to execution.
Responsibilities
Manage POA intake: collaborate with the Digital and Business teams to get a prioritized list of candidates, driving clarity and quality on architecture, scope, sizing, benefits, and KPIs. Integrate it with the broader HP Portfolio management process (SPM)
Manage POA launch: track projects readiness. Ensure alignment on architecture, timeline, scope, staffing. Coach PMs for quality, manage issues.
Manage POA execution: develop the project reporting framework. Track and report progress, risks and issues at various levels, adapting the message to the audience. Consolidate and maintain an integrated plan. Regularly meet with PMs, coach and support them on issue resolution and best practices. Ensure proper governance is in place. Drive clarity on R&R, ensure accountability. Ensure timely escalation risks and conflicts. Provide reliable status reporting to leadership and stakeholders. Drive post mortems.
Take the lead on a program, driving its execution from requirements analysis to MTP to adoption.
Education & Experience Recommended
Senior level experience in enterprise program delivery and portfolio management.
Strong cross functional leadership spanning Business, IT, Finance, and Governance.
Expertise in delivery governance, planning processes, and investment management.
Executive communication, stakeholder management, and structured problem solving skills.
Experience with portfolio or enterprise planning tools (e.g., ServiceNow SPM or similar).
Knowledge & Skills
Program/Project management
Services/contractual business experience
Software development lifecycle management
Agile methodology
Overall leadership
Sense of urgency, take charge and get things done
Communication, including at executive level
Ability to operate in complex environments
AI
Data-driven decision making and analytics
What we offer
Sales and Services Entity (ES11)
Job -
Engineering
Schedule -
Full time
Shift -
No shift premium (Spain)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal"

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