Job Description

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant.

The Role:

Assisting and ensuring the effective and efficient delivery of our contracts in a way that is financially viable. Ensuring that we maintain quality work, carried out safely, completed on schedule and in accordance with our client’s changing needs with minimum inconvenience to residents.

Responsibilities:

• Assist and management of the day-to-day operations of Planned or R&M Contracts
• Work in partnership with the clients to exceed operational and business expectations.
• Management of the motivation of operatives and subcontractors
• Ensuring profit and performance targets are achieved
• Liaising and developing relationships with the client's representatives and resident groups
• Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved
• Managing resources to ensure efficiency and contractual obligations are maintained
• Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard
• Monitoring quality, safety and environment and promote a safety culture within the business unit
• Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees
• Maintaining and develop reports on progress and performance of contract
• Monitoring management systems and ensure that they are maintained and targets are achieved
• Monitoring the financial aspects of the contract and report on profitability
• Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance
• Ensuring works are completed on time and to a high-quality standard
• Plan, programme and coordinate efforts of Operatives and Subcontractors such that works progress as agreed, to programme and in accordance with the contract provisions, with the least amount of disruption and inconvenience to the residents
• Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets
• Ensure that all Variation sheets are appropriately completed and signed by the Client or Client representative; provide Contracts Manager with such signed copies at the earliest opportunity
• Prepare snagging lists at the earliest opportunity and promptly issue such for record of the relevant part

About You:

• Contracts management within repairs and maintenance
• Full Driving License
• Formal qualification and training within the Building industry
• Understanding of all principles within contract management.
• The ability to adapt to busy workload.
• Prioritise a changing schedule
• Strong management skills and the ability to motivate a team at all levels
• Experience within a result driven business
• Ability to be innovative and creative to resolve complex
• Knowledge of building maintenance and repair

What We Offer

• £41,000 plus benefits including:
• 25 days’ annual leave + bank holidays
• Car allowance
• Up to £2,000 colleague referral fee
• Long-service awards
• Perkbox – access to free coffees, cinema tickets, discounts and well-being offers
• 1 paid volunteer day each year
• Ongoing training, support and opportunities for progression, we promote from within

Why Axis CLC?

Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.