Job Description

• Prepare, review, and finalize simple Master Service Agreements (MSAs), Statements of Work (SOWs), Business Associate Agreements (BAAs), and Non-Disclosure Agreements (NDAs) using established templates and guidelines.
• Ensure clarity, consistency, and compliance of contract terms with organizational policies and US contract law best practices.

• Coordinate with internal stakeholders (Legal, Finance, Operations, Sales) to validate pricing, scope, and deliverables.
• Track key contractual milestones — renewals, amendments, and terminations — and ensure timely action.

• Identify potential commercial or legal risks within standard contracts and escalate complex issues to senior team members or legal counsel.
• Proactively suggest amendments or additional clauses to mitigate identified risks.

• Maintain an organized contract repository (physical and/or digital) for easy retrieval, reference, and audit.
• Update contract status in internal databases and generate periodic reports on contract performance and key metrics.

• Ensure all contracts comply with US legal and regulatory requirements relevant to the specific services offered.
• Adhere to internal quality-control processes and maintain thorough documentation for audit readiness.

• Serve as a point of contact for contract-related queries from internal departments and external (US-based) clients.
• Facilitate smooth communication and collaboration across teams to address contract clarifications or modifications.

• Contribute to refining contract templates, processes, and procedures to improve turnaround time and consistency.
• Stay updated with basic US commercial/contract law trends and best practices to enhance contract management.

• 3–5 years of hands-on experience drafting/reviewing standard contracts in a BPO, ITO, KPO, or similar services industry.
• Bachelor’s degree in Law (LL.B.), Business Administration, Commerce, or a related field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Excellent written and verbal communication for interacting with US-based clients and internal teams.
• Strong organizational ability to manage multiple contracts and deadlines simultaneously.
• Attention to detail for accuracy and compliance in contract drafting and record-keeping.
• Analytical, problem-solving mindset to identify and address potential risks or discrepancies.

• Familiarity with US market contract requirements (basic knowledge of US contract law).

• Paralegal certification or other relevant contract management qualification.
• Experience using Contract Lifecycle Management (CLM) tools or document management systems.