Contracts & Sales Support Administrator

Angeles City, PH (Onsite)  •  14 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

About Shore360:

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

This role is responsible for managing contract administration, pricing and rebate processes, distributor coordination, and tender support across the APAC region. This role acts as a key liaison between Sales, Marketing, Finance, and external partners, ensuring accuracy, compliance, and timely execution of commercial activities.

Key Responsibilities

1. Contract Management

  • Prepare, draft, and amend contracts using approved templates based on internal requests

  • Coordinate contract reviews by acting as liaison between the Sales team and CFO for legal and commercial approval

  • Track contract status, flag required reviews, and ensure timely completion

  • Maintain accurate contract records and upload documentation into HubSpot CRM

  • Manage external registration platforms (e.g., compliance and certification portals such as Smartek)

  • Ensure all supporting paperwork and compliance documents are complete and up to date

2. Pricing & Rebates

  • Manage and maintain APAC pricing lists for customers and distributors

  • Prepare and distribute pricing and rebate templates to distributors

  • Ensure all pricing updates are communicated and successfully implemented

  • Validate rebate claims against approved templates and agreements

  • Support the preparation of pricing documentation for customer reviews and tenders

  • Maintain GP (gross profit) calculators with updated cost of goods (COGs)

  • Generate rebate calculation reports for customers within specified timeframes

  • Update pricing and rebate documentation when distributor codes or structures change

3. Distributor Management

  • Coordinate onboarding of new products with distributors, including submission of required documentation

  • Maintain accurate and up-to-date product listings and artwork on distributor platforms

  • Manage distributor codes and ensure availability and accuracy for the Sales team

  • Act as a key point of contact for distributor-related administrative requirements

4. Tender Management

  • Lead and coordinate the end-to-end tender process in collaboration with Sales leads

  • Allocate responsibilities across internal teams to ensure timely submission

  • Support data collection, reporting, and documentation for tender responses

  • Work closely with Sales Analysts to prepare and validate quarterly tender reports

  • Ensure all submissions meet deadlines and include appropriate stakeholders

Optional / Value-Add Responsibilities

Business Review & Reporting Support

  • Prepare business review presentations and supporting materials for Sales teams

  • Generate customer compliance reports and performance insights

  • Collaborate with Sales Analysts to resolve reporting discrepancies

  • Compile customer activity data (e.g., education records, visit reports)

  • Produce ad hoc reports tailored to customer requirements

  • Validate internal sales data against distributor-reported figures

Data & CRM Maintenance

  • Maintain accurate customer and account data within HubSpot CRM

  • Update accounts, parent accounts, and key fields

  • Support continuous improvement of CRM data structure (e.g., adding channels, sub-areas etc)

Key Skills & Experience

  • Experience in contract administration, pricing, or commercial operations

  • Strong attention to detail and ability to manage high volumes of data

  • Advanced Excel skills (pricing models, rebate calculations, reporting)

  • Experience with CRM systems (preferably HubSpot CRM or similar)

  • Ability to coordinate across multiple stakeholders (Sales, Finance, external partners)

  • Strong organisational and time management skills

  • Experience working with distributors or within APAC markets (preferred)

Success in This Role Looks Like

  • Contract documentations are accurate, compliant, processed efficiently and kept up-to-date with KPI reporting, pricing reviews

  • Pricing and rebate processes run smoothly with minimal errors

  • Distributors receive timely, accurate information and maintain updated systems and new product lines added seamlessly

  • Tenders are delivered on time with consistent high-quality submissions

  • CRM and data systems remain clean, reliable, and actionable

Work Schedule and Setup:

  • WFH

  • Dayshift, Monday - Friday 6:00 am - 3:00 pm

  • Equipment provided

ShoreXtra Perks

  • Attendance Bonus –Get a chance to win ₱5,000 every pay run through a perfect attendance incentive draw.

  • Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off

  • Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day

  • Photography Club, Dance Club, Fitness Club, Book Club, Music Club

  • Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards

  • Bronze Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.

  • Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays

Company

About Company

Industry
Unknown
Company Size
Unknown
Headquarters
Unknown
Year Founded
Unknown
Website
Unknown
Social Media
Unknown