ResortCom

Contracts Representative

ResortCom  •  $18 - $44.56/hr  •  Las Vegas, NV (Onsite)  •  4 months ago
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Job Description

Job Location: ResortCom - Las Vegas, NV 89119
Salary Range: $17.00 - $18.00 Hourly

Job Category: Admin - Clerical

Position Summary
This is an entry level position that reports to the Contracts Department Supervisor and is responsible for the data entry and verification of Time Share contracts, refinances, and other contract modifications.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Data entry of new, upgrades and downgrade contracts
- Process various contract modifications, including cancellations, refinances, reinstatements, member information modifications, transfers of monthly payments and/or maintenance fee payments, down payments, Owner Transfers/Splits and Golden Tickets
- Validate all information received to the designated client database via XML/Web Service or manual entry transmittal against copy of contract received.
- Client Customer Service communications via email and BITRIX
- BITRIX Task processing from Front Office, Business Relations Administration Dept., Loan Servicing, ADMIN, Specialty Teams, Welcome Calls, and clients for members requests
- Evening and weekend work may be required based upon the workload.
- All other duties and projects as assigned by management.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Environment
The work for this position is conducted in an office environment.  The noise level in this environment is usually moderate.  Are allowed headphones for music purposes only.
Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to sit at the computer and do data entry and look at the screen for extended periods of time with minimal breaks.
Your Career with the Employer of Choice Awaits!

Our Core Values: We pride ourselves on living the RCLIFE! We are RESOURCEFUL and COMMUNICATE! We LEAD with INTERGRITY while having FUN and love to EMPOWER our team members to be their very best every day!
Employer of Choice Benefits: We don’t just say we are the Employer of Choice; we back it up with our benefits that are second to none! See the PERKS that makes us different!
Health is Wealth- We pay 85% for our employees Medical, Dental and Vision Benefits, while also paying 50% for dependents! We ensure all team members with employer paid Life Insurance while also providing FREE onsite flu shots.
Vacation- We provide a Complimentary Vacation week at one of our managed resorts with various discounted rates on food and excursions!
Discounts- We have several relationships with numerous vendors that provide our team members with discounts on enjoying life! We have discounted rates with local childcare and gym vendors.

Qualifications

Required Education and Experience
- High school diploma (or GED or High School Equivalence Certificate)
- Excellent organizational, multi-tasking and prioritizing skills
- Ability to work under pressure
- Must have strong attention to detail and accuracy
- Knowledge of MS Office applications (Word, Excel and Outlook)
- Must have a positive attitude and desire to learn

Preferred Education and Experience
- Previous administrative processing experience preferred
- Data Entry
- Bilingual (English – Spanish) a plus
ResortCom

About ResortCom

ResortCom is a leading provider of vacation ownership management technology, financial services, and customer engagement solutions tailored to the hospitality and lifestyle industries. Our comprehensive suite of services includes innovative contact center solutions, reservations, member experience management, and financial services enabling our clients to accelerate growth and enhance customer loyalty. With decades of proven expertise, ResortCom is a trusted partner for brands seeking to deliver seamless, secure, and scalable services.

Our secret is a combination of state of the art technology and a team of excellent people who understand customer service and what it takes to make members comfortable and happy with their purchase.

ResortConnect, our vacation ownership management software:

• Makes and maintains reservations

• Maintains and services loan and maintenance fee accounts

• Maintains “points overlay” systems

• Manages and services member accounts

• Creates, stores, and maintains contracts

• Manages inventory for timeshares, hotels, and rentals

• Handles transfers and title changes

• Processes bankruptcy

• Manages rentals, resorts, vacations, and HOAs

ResortConnect is 100% compliant with privacy laws, PCI requirements, and any regulatory framework charged with protecting financial data. ResortConnect manages the complex demands of our industry, provides exemplary service through its user-friendly interface, and protects client and consumer data at the highest level. Let's work together. Visit our website for more information.

Specialties: Vacation ownership financial services, Vacation ownership management software, Vacation ownership member services, Multilingual call center, Club management software, Maintenance fee billing, Loan portfolio management, Custodial services and lender support, Tax withholding trust administration, Collections, Credit card processing, Reservations, Contact center, and Vacation ownership member services

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
Las Vegas, NV
Year Founded
1985
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