Job Description

This opportunity is only open to internal Scottish Government applicants who are currently 'Priority Movers'. Applications from individuals not currently on the Priority Mover list will be rejected and not considered.

Transport Scotland is the national transport agency, seeking to deliver a safe, efficient, cost-effective and sustainable transport system for the benefit of the people of Scotland, playing a key role in helping to achieve the Scottish Government’s Purpose of increasing sustainable economic growth with opportunities for all of Scotland to flourish.

The Smart and Integrated Ticketing (SIT) and Payment Programme is part of the Transport Integration and Connectivity (TIC) Directorate and delivers integrated smart ticketing, payment and travel data and information activities across all public transport in Scotland, covering national and regional schemes and projects, policy and legislative measures. It aims to increase use of sustainable public transport by modernising ticketing and payment services and improving public transport travel information.

We are seeking a Contracts Manager to join our smart and integrated ticketing team and manage the Digital Travel Data Services (DTDS), Managed Service Supplier contracts, as well as other contracts related to the programme as they arise. The postholder will also support on, and lead when required, procurement activity for the programme.

Responsibilities

• Monitor contract delivery to ensure they are in line with cost and scope controls, and that all contract deliverables are realised. Ensure each suppliers’ performance and compliance with producing required reports in relation to contractual changes.
• Engage with colleagues working on projects/ initiatives to deliver solutions and improvements which aim to improve the future of travel information and ticketing in Scotland. This will include considering the impact projects will have on the service provisions and costs of the contracts.
• Support and where required undertake development of procurement strategies and other relevant documentation to enable purchasing of services and goods, engaging with relevant teams (e.g. procurement, technical support etc) to ensure quality process and procedures
• This post will require engagement with both our suppliers and internally with colleagues in policy, procurement and delivery roles as well as finance colleagues, as necessary, across the Unit and the Directorate.
• The role will require attendance at governance meetings and service reviews to monitor performance, report to management and escalate issues as required regarding non-compliance to contract agreements.
• Achieve Benefits Realisation by ensuring contract service levels and KPI’s are being maintained as required, enforcing and managing Service Credit where necessary, developing strategies to address underperformance and compliance failures, including application of contract terms and that all business as usual procurement related governance and reporting activities are delivered.

Working pattern

This role is a permanent level transfer position.

How to Apply

Applications for this position will only be accepted from substantive B3 employees.

Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words).

Selection Process

All candidates will be invited to an informal discussion with the Hiring Manager.

Informal discussion dates tbc.

Further Information

If you have specific questions about the role, please contact wendy.reddington@transport.gov.scot

Read our Candidate Guide for further information on our recruitment and application processes.