Windstream

Contracts Manager

Windstream  •  $76k - $100k/yr  •  Remote  •  3 hours ago
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Job Description

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses.

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About the Role:
The Contracts Manager supports the Legal team by managing the end-to-end contract administration process for customer agreements and related orders. This role focuses on contract intake, preparation, review for compliance with approved costing and pricing, coordination of internal approvals, execution routing, and post-signature maintenance. The position is not a people leader and does not require negotiating agreements but will coordinate with internal stakeholders and escalate non-standard or higher-risk terms to the designated Legal counsel.
What You'll Do:
• Serve as the Legal point of contact for customer contract intake and processing, ensuring requests are complete and routed appropriately.
• Prepare, draft, and/or assemble customer contract documents using approved templates (e.g., MSAs, service orders/order forms, SOWs, NDAs, amendments, and related exhibits).
• Review customer orders for adherence to company standards, required clauses, and internal policies; flag deviations and risks for Legal review and decisioning.
• Coordinate internal review/approvals (e.g., Legal, Finance, Operations, Sales, as applicable) and track status through completion.
• Manage execution workflows (signature packets, naming conventions, version control, signature platform processes, distribution of executed copies).
• Maintain contract records in the contract repository/CLM system, ensuring accurate metadata, key dates, and document retention practices.
• Support contract lifecycle needs post-execution, including:
• help maintain and improve contracting tools and materials (templates, clause library, intake checklists, playbooks, and standard work instructions).
• produce basic reporting as requested (e.g., volume, turnaround time, aging/backlog, upcoming renewals),
• retrieving contract terms for internal teams,
• tracking renewals/notice periods,
• coordinating amendments/change requests, and
• supporting audit or compliance requests related to customer agreements.
Do You Have:
• Bachelor’s degree or equivalent practical experience.
• 2+ years of experience in contracts administration, contract management, or a legal operations/contracts role supporting customer agreements.
• Strong proficiency with Microsoft Word (track changes, formatting), PDF tools, and contract repositories/CLM systems.
• Demonstrated ability to manage high-volume workflows with strong attention to detail, sound judgment, and confidentiality.
• Clear written and verbal communication skills; ability to coordinate across Sales/Operations/Finance while maintaining Legal process discipline.
• Process and detail orientation; strong document control.
• Stakeholder coordination and responsiveness
• Risk awareness and appropriate escalation
• Organization, prioritization, and deadline management
• Integrity and discretion with sensitive information
Even Better:
• Experience supporting customer contracts in a regulated or infrastructure/services environment (e.g., telecom, network services, technology, construction/services).
• Familiarity with customer contract structures such as service orders/SOWs, SLAs, confidentiality, and data protection/security addenda (as an issue-spotter/escalator).
• Experience with e-signature tools (e.g., DocuSign/Adobe Sign) and reporting/dashboarding
Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
The starting compensation range for this job is $76,100 to $99,900. Our compensation approach is designed to be fair and competitive. Pay for this role is based on factors such as your experience, skills, education, and location.

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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
Windstream

About Windstream

Windstream and Uniti have merged - Please follow us at Uniti Group, Inc.

Industry
Telecommunications
Company Size
5,001-10,000 employees
Headquarters
Little Rock, AR
Year Founded
2006
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