Job Description

The Contracts Billing Specialist will be responsible for managing contract billing and invoicing processes, ensuring timely and accurate billing, and maintaining customer records. The ideal candidate will have experience in billing and invoicing for contracts related to copier and printer services. This role is an essential resource for customers regarding contract creation and managing the contract life cycle.

Responsibilities

• Manage billing and invoicing for copier and printer service contracts
• Process invoices with accuracy
• Resolve billing discrepancies
• Maintain lease and maintenance contracts
• Respond to customer billing inquiries
• Work with sales and service teams to support contract accuracy
• Prepare and review billing reports
• Create lease, audit, and maintenance contracts in the ERP system

Qualifications

• 2+ years of billing or invoicing experience (copier/print industry preferred)
• Strong attention to detail
• Understanding of billing processes
• Clear communication and customer service skills
• Experience with ERP systems (EAutomate preferred)
• Experience with CRM platforms (Salesforce preferred)
• Proficiency in Microsoft Excel, Word, and Outlook

Additional Information

• Candidates within a reasonable commute to an office location are preferred and eligible for a hybrid schedule after 90 days
• Candidates outside of a reasonable commute may be considered for a fully remote schedule with prior copier/printer billing experience

Requirements

• Must be authorized to work in the U.S. and pass pre-employment screenings
• Fluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this role

Why SumnerOne?

• Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employees
• Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional development
• Benefits from Day One: Medical, dental, vision, life & disability, and paid holidays
• Paid Time Off: Available after 60 days
• 401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future
• Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration

SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

SumnerOne is proud to be an Equal Opportunity Employer