Job Description

Contracts Administrator – Facilities Management

Be part of something bigger

At Aruma, we’re more than a workplace — we’re a purpose-driven organisation supporting over 5,000 people with disability to live the life they choose. Every role here contributes to meaningful impact, and this is your chance to combine your contract administration expertise with purpose-led work.

We’re growing, evolving, and transforming — and we need bold, values-driven professionals who want to be part of that journey.

Why this role matters

As a Contracts Administrator, you’ll play a critical role in ensuring our Facilities Management contracts run seamlessly nationwide You’ll be the backbone of contract reporting, compliance, and data insights — helping us deliver high-quality, safe, and sustainable services.

You won’t just manage contracts — you’ll enable better outcomes for our customers, teams, and participants

This role is Full Time Temporary up to January 2027, located in Newcastle NSW.

What you’ll be doing

In this dynamic and collaborative role, you will:

Contracts & Reporting

• Manage contract administration across Facilities Management agreements
• Ensure accurate, timely reporting to meet customer and compliance requirements
• Analyse contract data to identify trends and drive continuous improvement

Customer & Stakeholder Management

• Deliver exceptional customer service to internal and external stakeholders
• Build strong working relationships with leaders, contractors, and customers
• Support tenders, quotes, and business development activities

Data & Performance

• Transform large datasets into clear, insightful reports
• Monitor KPIs, contract obligations, and performance outcomes
• Support invoicing processes by ensuring job accuracy and completion

Systems & Process Improvement

• Maintain and improve systems for contract tracking and reporting
• Identify gaps and recommend smarter, more efficient ways of working
• Contribute to ISO-aligned quality, safety, and environmental standards

What success looks like

In your first 6–12 months, you’ll have:

• Delivered accurate, high-quality contract reporting that strengthens customer trust
• Built strong partnerships with Facilities Management teams and stakeholders
• Identified process improvements that enhance efficiency and service quality
• Contributed to a culture of excellent service, accountability, and teamwork [Contracts...ss Profile | PDF]

What you’ll bring

We’re looking for someone who is:

• Highly organised with strong contract administration experience
• Analytical and comfortable working with large datasets and reporting tools
• A confident communicator with excellent stakeholder engagement skills
• Solutions-focused, adaptable, and proactive
• Skilled in Microsoft Office and systems like SharePoint

Nice to have:

• Facilities Management or field services experience
• Exposure to contract tendering and costings
• Experience with systems like Urbanise

Our values – the way we work

At Aruma, we’re BRAVE

• Bold – We speak up
• Respectful – We value each other
• Accountable – We do what we say
• Value Teamwork – We achieve more together
• Excellent – We always strive for better [Contracts...ss Profile | PDF]

If these resonate with you, you’ll feel right at home.

Why join Aruma?

• Purpose-driven work that makes a real difference
• Opportunities for growth and continuous learning
• Inclusive, supportive team culture
• Focus on wellbeing, safety, and sustainability
• Be part of an organisation transforming the future of disability support
• Salary Packaging benefits

Ready to apply?

If you’re a detail-driven Contracts Administrator who thrives in a fast-paced, purpose-led environment — we want to hear from you.

Apply now and help us support people to live a great life — the life they want, the life they choose.

Our Commitment

At Aruma, we’re committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high-performing workplace.

Our Recruitment Approach

We review applications as they come in and move quickly to interview great candidates, so we encourage you to apply early. While we include an indicative closing date, roles may close sooner if we find the right person. Applications received later in the process may not progress. If you’re unsuccessful and would value feedback, please feel welcome to reach out to our Talent team.

Closing Date: 12th June 2026