Job Description

Benefits:

• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• 401(k) matching
• Company parties
• Competitive salary
• Training & development

You might be a great fit if…

• You want to succeed.
• Making the best even better.
• You enjoy making a difference.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:

Our inside sales representatives are responsible for greeting and assisting customers in our retail store and building relationships with both new and existing contractor and builder customers. They will be responsible for providing excellent customer service while exemplifying the values of our business. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Promote, sell and secure new accounts for the company in lumber and related product lines.
• Assist customers in product selection to fulfill objectives.
• Able to learn and use SPRUCE, point of sale software, in creating customer quotes, orders and sales.
• Service existing accounts with necessary products, time and information.
• Meet with new and current customers to understand their needs and find solutions.
• Keep management up to date on existing orders.
• Maintain accurate records of leads, sales, and customer accounts.
• Read blueprints and prepare or assist in preparing materials take-off lists.
• Present accurate quotes and sales proposals to customers in a timely and professional manner.
• Ensure quotes offer value to customers while maintaining appropriate profit margins.
• Help the company meet or exceed sales targets.
• Work with inside sales staff to ensure accurate pricing, delivery, and invoicing of customer orders.
• Provide customers with accurate and well-researched product information, including application and specifications.
• Visit job sites as required to ensure product delivery and provide continued customer support.
• Have an understanding of the building industry's best practices, from the framing and rough-in to finishing materials.
• Stay current on local building codes, industry norms, new products, and product specifications. This may include attending training and industry events.
• Develop and maintain relationships with vendors, inside sales staff, and store personnel.
• Monitor the competition’s pricing, product offering, services, fees, and marketing efforts so that our company stays competitive.
• Investigate and resolve customer issues with our products or services in a timely manner.
• May be responsible for helping pull and deliver products to customer job sites.
• Support and educate all company sales personnel in the outside sales process.

Qualifications:

• Retail customer service experience.
• Experience selling lumber and building materials or working in the construction industry.
• Positive attitude and good work ethic.
• Self-motivated and driven to meet sales goals.
• Comfortable interacting with both new and existing customers.
• Ability to work flexible hours based on customer needs.
• Strong written and verbal communication skills.
• Strong time management and organizational skills.
• Willingness to learn new products and processes to keep up with changes in the industry.
• Well-developed selling and relationship management skills.

Goals:

• To create the maximum number of sales for our market area in a specific business segment.
• Transform customers into business partners who look to our business for project solutions.

Compensation: $35,000.00 - $70,000.00 per year

Elitsac, Inc. has been serving Western New York with Lumber, Building Materials, Rental Equipment, and Hardware since 1870. We also offer Installed Services; we provide the materials and the labor to complete a project. We partner with our contractor customers to provide this service. We are a small family-owned business with the capabilities and offerings of a larger company. With deep roots in the area, we are committed to helping our customers get the job done the right way every time. If you are a go-getter and take pride in your work, Elitsac will be the right place for you!