Job Description

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.9 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

The successful candidates will have the opportunity to collaborate, build and succeed as part of a team of high performing professionals, and the ability to share challenges and rewards that come from working with a dynamic group of entrepreneurial thinkers who come from diverse background and fields of specialty with a passion for growing business

You will be ambitious, enthusiastic and adaptable with the ability to solve complex problems in a fast-paced environment. You have solid working experience and a deep understanding of the processes within Fund Services, Wealth Management or Financial Services. You will need to be confident, ambitious and have the ability to wear multiple hats and adapt to fast changing needs and environments while working independently.

#LI-Hybrid

The 'Business Analyst – Project Specialist (Hybrid)' will play a critical role in the successful delivery of the company’s ERP Programme. This hybrid position combines hands-on business analysis with structured project management capability to ensure that Programme constituent projects (Finance-ERP, TPRM, CMS and Enterprise HCM) are designed, implemented, and embedded effectively across the business delivering a sustainable business outcome for the company.

The role will partner closely with Business, Finance, Operations, Technology, and external vendors to ensure that functional and technical requirements are accurately captured, the project governance is robust, risks and issues are well managed, and the CoreConnect solutions are fit-for-purpose.

This is a key change delivery role and requires strong analytical skills, disciplined delivery practices, and the ability to operate confidently across business and technology teams.

• Support the Programme Manager in the delivery of assigned workstreams or activities, applying structured project management practices (plan, RAID, scope, schedule, dependencies, reporting).
• Facilitate requirements gathering, process mapping, data definition, and functional specification development for allocated Workday modules or functional areas.
• Translate business needs into clear, well-structured requirements and user stories for configuration and development teams, ensuring alignment with programme direction.
• Coordinate Workday design, build, testing (SIT/UAT), data migration, cutover tasks, and readiness activities for assigned streams.
• Support the day-to-day management of Workday and third-party vendors (e.g. system implementation partners), ensuring delivery against scope and adherence to internal standards.
• Maintain strong project governance for assigned activities, including project plans, RAID logs, status reporting, and updates into programme-level governance.
• Support change management activities including training coordination, communication inputs, and business readiness assessments across the assigned project areas.
• Conduct impact assessments, identify gaps, propose solutions, and ensure operational alignment ahead of go-live within the scope of assigned responsibilities.
• Ensure quality assurance across documentation, testing outcomes, and process sign‑off for allocated deliverables.
• Contribute to continuous improvement in Workday processes and support post‑implementation enhancements under the direction of the Programme Manager.

• Deep understanding of core financial processes, i.e. R2R, O2C, P2P and ideally familiarity with sourcing technologies
• Exposure to a tier-1 HCM technology platform would be advantageous
• Strong analytical skills and ability to break down complex business problems
• Strong project management discipline: governance, RAID, scheduling, dependency management, reporting.
• Ability to communicate effectively with both business and technical stakeholders.
• High proficiency in Process Mapping (e.g., Visio), Requirements Documentation, and UAT/Test Management.
• Demonstrable understanding of good change management practice
• Strong vendor coordination and stakeholder management capabilities.
• Familiarity with data structures, integration concepts, and data migration approaches.
• Proficiency with PM / BA tools: e.g. Smartsheet, Jira, Confluence, MS365 as well as process-mapping tools (e.g. Visio, Nintex)

Qualifications

• Bachelor’s degree and/or professional qualification in Business, Accountancy / Finance, Technology, Engineering, or related discipline (or relevant professional experience).
• ERP related certifications (advantage): Ideally Workday Financials, but any other tier-1 ERP (e.g. Oracle, SAP)
• Ideally a Project Management or BA certification (e.g. PMP, PRINCE2, CBAP) is preferrable

• 5–10 years combined experience as a Business Analyst, Project Manager, or hybrid role within technology or business transformation.
• Proven experience in ERP implementations (finance, operations, HR, or other enterprise domains).
• Experience in structured project delivery (Waterfall, Agile, or Hybrid methods).
• Experience coordinating cross functional teams and external vendors.
• Experience developing business requirements, functional specifications, process flows, testing plans, and operational readiness artefacts.
• Exposure to financial services, fund administration, or regulated environments is an advantage.

Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.