Flight Centre Travel Group

Contracting Manager (Asia Pacific) - South Bank, QLD

Flight Centre Travel Group  •  State of Queensland, AU / State of New South Wales, AU (Onsite)  •  3 hours ago
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Job Description

About the Opportunity

Are you a commercially savvy procurement professional with a passion for travel and supplier partnerships?

As the Asia Pacific Contracting Manager, you will play a critical role in securing competitive, high-quality direct contracts across hotels, transfers, tours, and experiences throughout the APAC region.

You will combine strategic negotiation skills, commercial insight, and supplier relationship management to drive margin growth and ensure our brands remain competitive in market.

Working closely with Revenue Management, Distribution, Operations, Technology, Product, and Marketing teams, you'll have a direct impact on commercial performance and customer outcomes.

This role can be based in Brisbane (preferred) or Sydney.

What you will do:

  • Oversee sourcing and contracting activities for hotel, transfer, day tour, and experience suppliers across APAC leisure markets
  • Secure competitive rates, value-adds, and contract terms aligned to customer and brand requirements
  • Support strategic supplier negotiations, contract escalations, and commercial problem-solving initiatives
  • Manage supplier relationships and lead performance reviews to strengthen commercial partnerships
  • Monitor key commercial metrics including Total Contract Margin (TCM), win/direct percentage, production trends, availability, and rate integrity
  • Provide commercial insights and market intelligence to Revenue Management teams to support pricing and yield strategies
  • Collaborate with Operations, Distribution, and Technology teams to ensure contracted content is accurately integrated and performing effectively
  • Partner with Product and Marketing teams to support supplier promotions, campaigns, and content quality improvements
  • Analyse commercial performance data and provide recommendations to procurement leadership and key stakeholders
  • Ensure contracts meet legal, risk, compliance, ethical, privacy, and governance requirements
  • Drive continuous improvement initiatives across contracting processes, supplier onboarding, and procurement tools

What you will need:

  • 2-3 years' experience in hotel procurement, market analysis, or a similar commercial role
  • Proven experience in competitive analysis and market intelligence
  • Strong negotiation, supplier management, and stakeholder engagement skills
  • Experience analysing commercial performance metrics and identifying growth opportunities
  • Experience working with booking platforms such as Helio, Salesforce, HotelHub, and ideally Gimmonix
  • Strong commercial acumen with an understanding of pricing, margins, and competitive positioning
  • Analytical and data-driven decision-making capability
  • Excellent relationship-building and cross-functional collaboration skills
  • Ability to work across multiple systems and quickly learn new platforms
  • Wholesale, retail, or travel industry experience preferred
  • Tertiary qualification in Business, Hospitality, or a related field desirable

What you'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉 Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to create positive outcomes for destinations, communities, and wildlife too

Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.

#LI-CM1#LI-Onsite

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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